Duties and Responsibilities
1. Communicate with Mock Class Mentors on a daily basis via email, Facebook, and Slack. Address and respond to their concerns and issues in a timely manner.
2. Promote community engagement by planning and coordinating monthly online events, and keep Mock Class Mentors updated on upcoming team events or deadlines.
3. Compose emails, documents, or other templates to be widely distributed to teachers. Must have an excellent command of writing and editing using English.
4. Create materials and conduct online meetings related to the Mock Class Team’s goals.
5. Collaborate with other team members as well as other teams on joint projects targeted at maintaining or improving teacher quality.

Requirements
• Bachelor’s degree
• 2+ years of experience working in communications, media, and/or customer service
• Excellent spoken and written English language skills
• Proficient in Word, Excel, and PowerPoint or Google Docs suite
• Strong attention to detail and presentation skills
• Comfortable with using data to track projects and analyze results

Preferred
• Prior online teaching experience
• Experience working with Chinese K-12 students
• Experience with graphic design
• Experience using video editing software (Adobe Premiere, Camtasia, etc.)