Candidate will be responsible for leading the regional Know Your Customer (KYC) function, driving delivery of project, control & policy adoption and implementation as well as senior management oversight of operations functions.

Job Background/context:

The Information Services Group (ISG) is responsible for providing authoritative sources of reference data to our clients across the Institutional Client Services (ICG) organization, through implementing state of the art technologies which promote the collection, storage, analysis, and distribution of product, pricing, account and corporate action data. The ISG organization works in partnership with data clients across all ICG business lines, deploying solutions to increase their competitiveness, through restructuring business processes, simplifying information access, and providing business intelligence around critical data. The KYC function is a critical component of the firm’s compliance with Anti Money Laundering (AML) policies and controls, responsible for operational execution of the firms refresh program as well as a key business partner through the KYC of new clients of the firm.

Key Responsibilities:

This role is for an experienced leader / strategic driver, with at least 3-5 years management experience. The successful candidate will have a proven track record of delivery in successfully managing operations functions and driving strategic delivery of change & policy adoption.Key areas of focus will include:

• Represent the KYC function in senior management discussions and key stakeholder meeting across the business, compliance and operations
• Working with Global KYC management team to develop target operating model, covering people, process and technology
• Key contributor to the Global KYC strategy
• Have a proactive approach to business issues, identifying areas of improvement & enhancement including the automation of processes
• Ensure proper and effective governance of tasks and processes with reference to internal policy & external regulation
• Working with compliance, the business and KYC teams globally on interpretation and implementation of new AML policies
• Work towards developing globally consistent process and practices
• Develop the on-going KYC training plan to develop and enhance staff knowledge of business and product
• Manage KYC Operations project book of work, including strategic program roll out and management, major and minor system enhancements
• Assess operational impact of change
• Manage operational implementation of technology and policy change
• Drive continuous improvements to quality of data and client service levels
• Provide senior oversight of KYC Operations teams, senior point of escalation for the team and its stakeholders
• Central point of coordination for vendor strategy and third party interactions

Development Value:

The successful candidate will have an excellent opportunity to further develop and their leadership skills and values within the AML / KYC regulatory environment and play a key role in developing and implementing the KYC strategy.

Knowledge/Experience:

• 3-5 years management / leadership experience
• Proven track record of leading successful teams and functions
• Proven ability to interpret and implement change on a regional / global level
• Proven people and stakeholder management skills working with senior levels of an organization including the business and compliance
• Experience of AML / compliance policy environment including implementation / adoption of change
• Familiarity with external products and services within the KYC / COB / Markets environment

Skills:

• Good knowledge of MS Office Suite, including proficiency in Excel
• Strong leadership skills as well as the ability to execute across different geographic locations
• Must possess good communication skills with the ability to be assertive
• Strong organization skills with an excellent attention to detail
• Ability to focus on high quality work while under pressure
• Strong understanding of AML / KYC concepts and challenges

Competencies:

• A Leader and strategic thinker
• Strong communication skills – this will be a role with a high level of client interaction as well as exposure to senior levels of the firm
• Very proactive approach to process improvement, actively seeks opportunities for change that benefit the wider team

Qualifications:

• Good academic qualifications would be desirable, but less relevant than a proven track record in AML/KYC and/or Markets operational reference data.
• Financial services related qualifications would be advantageous.
• Exceptional candidates who do not meet these criteria may be considered for the role provided they have the necessary skills and experience.

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Grade :All Job Level - All Job FunctionsAll Job Level - All Job Functions - US

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