What is in it for you:

• An opportunity to be with world’s preferred Hospitality Company.
• Employee benefit card offering discounted rates in Accor worldwide.
• Learning programs through our Academies and the opportunity to earn qualifications while you work.
• Opportunity to develop your talent and grow within your property and across the world.
• Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21.

What you will be doing: 

• Responsible for assisting and overseeing all aspects of Concierge and Bell service operations.
• Provide guidance/Assistance for Doorperson and Bell staff to coordinate check ins and check outs
• Demonstrate a commitment to provide warm, anticipative service to exceed the needs and expectations of our discerning guests through attention to detail and recognition.

Your experience and skills include:

• At least 2 years’ experience in a similar capacity.
• Experience in the luxury or upscale segment is preferred.
• Excellent communications skills, both in written and verbal is required.
• Strong guest relations and problem solving abilities.