Conference & Events Operations Manager

Welcome to a bustling hub of activity where no two days are the same! This job is perfect for the person who loves to get their steps up, is passionate about developing others, hates to stand still and thrives on feedback and pleasing others.

The Conference & Events Operations Manager is responsible for the seamless execution of a multitude of events including functions, dinners, expos and conferences. Success in this role is the ability to manage a team of food and beverage attendants to execute phenomenal service in Brisbane’s largest conferencing operation, working collaboratively with other hotel departments including the Sales and Kitchen teams.

About us:

Sofitel Brisbane Central is centrally located within the heart of Brisbane city. 416 elegantly appointed rooms and suites are complemented by the finest personal luxuries to make this one of Brisbane’s best accommodation experiences. The hotel features a variety of Food & Beverage outlets, two fitness centres, Day Spa and 15 fully flexible event spaces for up to 1100 delegates.

What is in it for you:

• Work in a luxury environment surrounded by the best people in the industry
• Grow your career with Accor, a company that values people and loyalty
• Employee benefit card offering discounts in Accor properties worldwide
• Central Brisbane location with discounted car parking and easy access to public transport  

What you will be doing:

• Lead, mentor and train a team of food and beverage ambassadors
• Ensure client expectations are met, delivering a service that exudes luxury and aligns with Sofitel brand standards
• Collaborate with other hotel departments to strategise on new product and service offerings
• Promote a strong Heartist culture and a team that is focused on providing unforgettable experiences to our guests

Your experience and skills include:

• A luxury service focus is essential
• Previous leadership experience managing a large operational team
• Strong networking skills with proven ability to build and maintain stakeholder relationships
• Ability to communicate thoughts, actions and opportunities clearly
• Experience in building a strong team culture
• A record of high performance and achievement

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Aboriginal & Torres Strait Islander people are strongly encouraged to apply.