Conference Services Coordinator/Banquet Administrator

The Fairmont Chateau Lake Louise is seeking a Conference Services and Catering Coordinator. We are looking for an individual who is task oriented, organized, and independently motivated. To start with, the successful candidate will perform day-to-day administration and assist members of the department with various tasks. Over the next 6 – 12 months, as skills and knowledge develop, the candidate will take part in the pre-event work for a variety of small groups, ski groups, catering only functions and weddings.

This position is an entry-level position in the Conference Services and Catering department and is perfect for a career-minded person who aspires to be a Conference Services Manager in the next 12 – 24 months.

Hotel Overview: Embrace your passion for hiking, skiing, snowboarding and many other outdoor activities in Banff National Park while pursuing a fulfilling career at Fairmont Chateau Lake Louise. Take a risk, make a change and experience a new adventure while further developing your career. To live and work in a National Park is a once in a lifetime opportunity.  Our team is a network of empowered individuals with a strong sense of themselves and the hospitality industry. Work hard, play hard and receive extraordinary benefits including subsidized onsite accommodations, which make saving money very easy to manage. Join our Fairmont family today

Summary of Responsibilities:

• Wide range of administrative duties.
• Receiving and processing wedding inquiries. Sending out wedding information, drawing up contracts, receiving deposits and turning wedding files definite
• Answering the department’s phone calls in manager’s absence and managing inquiries.
• Updating the master BEO binder with changes from the BEO Change Log.
• Maintain the daily distribution of Banquet Event Order Change Log.
• Sort & distribute all incoming and outgoing Conference Services & Catering mail.
• Menu design, printing and layout for Conference Groups.
• Maintain all general departmental files (IE. purchasing, meeting minutes, safety etc.).
• Account management and booking of internal meetings. Compile and distribute the weekly internal meeting agenda.
• Participate in Conference Services and Sales meeting and maintain a log of minutes.
• Maintain the Special Events, Entertainment and Food and Beverage sections of Sellweb.
• Other duties as assigned, by the Director of Conference Services and Director of Event Operations

Qualifications:

• Clerical and or administrative experience.
• Knowledge of food & beverage operations is required. Experience in Banquets is a strong asset.
• Experience dealing with/organizing for clients.
• Working knowledge of: Microsoft Office, and Opera Sales & Catering, PM, RM and other hotel software a strong asset.
• Must be able to work independently and maintain a positive attitude within a very busy environment.
• Excellent interpersonal and communication skills, both written and verbal.
• Desire to become a Conference Services Professional.

Visa Requirements: Applicant must hold the proper work authorization to be legally eligible to work in Canada. 

APPLY TODAY: We encourage you to visit our website to learn more about living and working in Lake Louise! www.lakelouisejobs.com

ABOUT FAIRMONT HOTELS & RESORTS

At Fairmont Hotels & Resort we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That's why you'll find exceptional work opportunities - throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific - as well as industry - leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London's The Savoy, New York's The Plaza, and Shanghai's Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award - winning Green Partnership program. An exciting future awaits!