Conference Services Executive
AccorAmmanUpdate time: March 29,2022
Job Description
Fairmont Amman is offering a career opportunity for Conference Services Executive. (For Jordanians only due to Governmental Restrictions)
Reporting to the Director, Catering & Conference Services, responsibilities and essential job functions include but are not limited to the following:
- Consistently offer professional, friendly and engaging service
- Confirm all event related information with clients
- Establish and maintain rapport with clients, prior to, during and post conference, encouraging repeat business
- Organize convention bookings from date of booking to departure, including meeting requirements, guest room requirements, guest room pickup, food & beverage and audio visual
- Create floor plans for each event to ensure banquets and clients are in agreement prior to set up
- Initiate billing procedures, ensuring any deposits and/or credit applications are received with adequate information and within an acceptable time frame
- attend pre-conference meetings with clients and pertinent departments to confirm all relevant details are communicated
- attend daily meeting to review event contracts and ensure last minute changes are communicated with appropriate departments
- Follow departmental policies and procedures
- Follow all safety policies
- Other duties as assigned.
Qualifications:
- Previous experience within a similar role is a plus
- Computer literate in Microsoft Window applications required
- University/College degree in a related discipline preferred
- Excellent communication skills, both written and verbal required
- Strong interpersonal and problem solving abilities
- Highly responsible & reliable
- Ability to focus attention on guest needs, remaining calm and courteous at all times
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