Conference and Events Manager

The Company & Hotel

We are ‘relentlessly guest obsessed’ at Accor. Everything we do, we do to help our guests feel welcome and valued and to give them the best experience possible. 

Novotel Sydney International Airport is a 271 room hotel, including a 150 seater a la carte restaurant, Bar & 11 Conference rooms. We are located along the Cooks River, near the International airport. 

We are looking for the right person to join the team, someone who can move with the changing business and grow & develop with us, as the hotel welcomes back our corporate & leisure guests. 

What we Offer

#itsgoodtobeus – Oh, yes it is! We live and breathe by our four principles

1. People Crave Belonging
2. People Want the Real Deal
3. Every Person has a Story
4. People Hate to be Wrong

You’ll learn a lot more about these principles if you come to work for us! Imagine coming to work every day and encouraged to bring your TRUE self to work?!

You will have the opportunity to build your skills and expertise to reach your potential and personal goals. We also provide, duty meals, staff parking, benefits and discounts in over 100 countries with Accor as well as access to a number of benefits with our partners.

The Role

We are looking for a passionate and determined Conference and Events Manager to join our dedicated, fun and dynamic Sales & Marketing team at Novotel Sydney International Airport! In this role you will report to the Director of Sales & Marketing and be responsible for:

• Responding to client enquiries and contacting clients to determine their meeting and event needs
• Provide quotations for conference and events proposals covering venue, function, menu and accommodation costs ensuring revenue is maximized
• Drive sales strategy to ensure conversion targets are achieved and monitor success on a weekly basis, including understanding of the business to manage forecasting
• Proactively source new business (telemarketing/sales calls)
• Oversee the overall coordination of events and conferences
• Manage, train, mentor and develop the Conference & Events Coordinator (new position in 2022)
• Liaise with the entire operations team to ensure high quality, impeccable service and experience is provided

What we are looking for

To be successful in this role you will have a proven track record of performance, as well as:

• Previous sales experience including outbound calling and meeting established KPIs
• Knowledge of OPERA, Delphi systems (desirable)
• Offer outstanding service by providing the real deal to clients
  Strong administration and coordination skills, especially in regards to deadlines
• Strong knowledge of Microsoft Office suite essential
• Hotel experience or hospitality training in Conference & Events/Sales & Marketing highly regarded.
• The ability to find the “yes” in every situation, excellent attention to detail and great customer service skills
• Excellent communication skills and professional telephone manner
• A friendly, outgoing personality and a high standard of personal presentation
• Excellent attention to detail

What is it for you: 

 

• Learning & development opportunities.
• Join one the largest hotel groups worldwide with access to global career opportunities and staff benefits.
• Great benefits - worldwide accommodation and food & beverage discounts from your first day

Aboriginal & Torres Strait Islander people are strongly encouraged to apply.