When you join Daimler, you become an agent of change within our global community of people working to create a cleaner, safer, and more efficient world for today and tomorrow.  Through innovation at all levels, our teams ensure our world-changing brands continue to increase the quality of life and the business success of our customers, their customers, and the world around them. The Daimler Trucks North America (DTNA) brand portfolio is second to none, and includes Freightliner Trucks, Western Star Trucks, Detroit engines and components, Thomas Built Buses and Freightliner Custom Chassis.
 
We are the undisputed leader in the commercial vehicle market and the industry’s technology trendsetter.  Empowered by purpose, DTNA employees drive a Technology Revolution through innovative products and a customer-centric culture.  Our dedication to our customers and society does not end once our products hit the road.  That’s because we believe that business success and social responsibility go hand in hand. We immerse ourselves in our customer’s experience, and support the environmental responsibilities of our sites to ensure our products are the reliable, sustainable and the desired tools of the future.
 
Job Overview


The Digital Vehicle Solutions team at Daimler Trucks North America delivers value to our customers through connected vehicle products and services.  This role will need to have the ability to define/manage project deliverables as well as translate business requirements into functional business objectives – in a Product Owner role for a feature development team, this individual will be working closely with Product Manager(s) to support Agile Scrum team objectives and goals.  This position collaborates with departments regarding their assigned product area (Service, Detroit, Mechatronics, PVE, IT, Sales & Marketing, etc.), ensuring organizational alignment and delivery.


Responsibilities
- Serve as a business resource for the Digital Vehicle Solutions department to help define, estimate, prioritize and implement solutions for new business opportunities.
- Sets individual and feature development team project goals by ensuring priorities are consistent with overall business/strategic objectives.
- Works effectively with customer/project/departmental personnel or those outside the formal line of authority to accomplish project/departmental goals.
- Manages, assembles and publish all project requirements for development efforts.
- Presents business requirements needs to Product Managers, IT and Mechatronics.
- Able to translate and documented business requirements into system requirements with the support of product managers and lead architects.
- Document features including non-functional requirements, testing/validation strategy, service level agreements, KPIs and incident management approach in collaboration with product management team.
- Write and maintain use cases and development user stories around each product and communicate them effectively to deliver high-quality product features.
- Create and maintain the product plan and employ lifecycle management processes for all assigned applications and content for the service platform.
- Support the quality assurance function in approval of validation and testing plans; ensure that all applications conform to DTNA’s service platform guidelines set forth by the development team.
- Support the Operations team by ensuring the applications meet necessary requirements such as service uptime, data privacy, user security, reporting capabilities and others as specified.
- Establish, maintain, and communicate competitive business intelligence about the area of responsibility.
- Keep pace with change and maintain a competitive advantage within the marketplace by seeking out and learning about changes in the field.
- Work with internal design resources to ensure a consistent user experience for web application(s).
- Address customer questions and customer support teams about specific application features or performance.
- Occasional travel to vendors, internal suppliers and fleet customers or dealer network.