Consultant Specialist
HSBCGuangzhouUpdate time: June 22,2019
Job Description
Role Title: Consultant Specialist
Business: Global Banking Markets IT
Role Purpose / Description
The successful candidate will undertake in the following:
- Day to day operation of FX electronic market making and order management systems
- Front line support of a 24/5.5 production of the FX systems for both internal and external clients. Incident and problem resolution, maintenance and deployment of application software
- Ensure all production incidents, service requests and problems logged and resolved in the banks systems
- Producing and using SQL / KDB queries to provide ad-hoc requested information to stake holders and continuously assist in problem resolution
- Help maintain an information repository of application support material that can be accessed by support resources
- Operate as part of a shift rotation, covering the hours of 07:00 – 18:30 including some bank holidays
- Weekend and evening coverage if required
- Be able to provide incident and problem management
- Perform weekend application upgrade, configuration and patching across multiple environments in line with requirements and procedures
- Regular communications with client base to provide status updates, successful solutions as well as documenting all activities for future reference
- Be able manage communication/relationship with 3rd party vendors
- Pro-actively Monitor alerts to respond to potential incidents in a timely fashion
- Work in a rotation to provide Sunday health checks and support for the FX market open in Asia
- Development of tools that can assist in day to day operations
Control
- Understand, follow and demonstrate compliance with all relevant internal and external rules, regulations and procedures that apply to the conduct of the business in which you are involved, specifically Internal Controls and any Compliance policy including, inter alia, the Group Compliance policy.
- Maintain HSBC Internal Control standards, including the timely implementation of internal and external audit points together with any issues raised by external regulators.
- Be aware of the Operational Risk scenario associated with your role and act in a manner that takes account of operational risk considerations.
Qualifications
Knowledge & Experience / Qualifications
• Experience in FX or Equities low latency/electronic trading systems
- Good experience in support/development for a trading desk ideally in a tier 1 investment bank or hedge fund
- Strong skills in system engineering concepts, UNIX/Linux, networking, query language (KDB/Q/SQL) and at least one programming language (Java/C++/Python)
- Understanding of production management (ITIL) concepts
- Bachelor’s or Master’s degree ideally in quantitative field (CS/Maths/Physics/Finance) and should have good written and verbal communication skills
HSBCTH2/GZ*
About HSBC Technology China
We develop, implement and support software and IT services and processes that allow HSBC to remain at the forefront of high-quality banking systems. We develop and maintain systems for HSBC’s global businesses, as well as support functions such as Finance, HR and Risk. We work across a range of technology platforms and development disciplines, from mainframe to mobile technologies.
Our team includes software engineers and developers, architects, testers, IT and business analysts, consultants and programme and project managers, as well as team leadership and management roles. We employ people in almost all the countries and territories in which HSBC operates. Two locations of HSBC Technology China, including Guangzhou and Xi’an, are world-class technology hubs with industrial delivery capability.
Some careers grow faster than others
If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
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