Job Title: Consultant - Unified Communications
Location:TRIL GTC Chennai
GCL: C2

Job Description

This role is for a Skype for Business/Teams Infrastructure consultant with an excellent understanding of server, voice and data systems implementation and associated project management methodology is essential. Other work will involve both remote and on-site fault diagnosis as part of our ongoing support commitments.

Candidates must be able to demonstrate significant practical experience with Skype for Business 2015 & MS Teams operational support including migration and implementation experience.

You must demonstrate excellent interpersonal skills and be able to take a leading role in a multifaceted IT project and support team supplying industry-standard technology solutions across the globe.

Responsibilities:

• 2nd line incident resolution of applications and data issues related to Skype for Business 2015/MS Teams and related services
• Proactive management of the global infrastructure to improve performance and reliability
• Ensure system integrity, security and recoverability.
• Provide technical advice and education to the junior engineers
• Drive opportunities for process and service improvement.
• Deliver solutions to recurring issues to drive process improvement.
• Good knowledge in ITIL process.

Essential experience and qualifications:

• Good networking knowledge (TCP/IP, OSI Layers). Any networking certifications like CCNA will be an added advantage
• Good knowledge in Active Directory
• Significant Microsoft Lync 2013/Skype for Business 2015/MS Teams support, deployment, migration & configuration experience
• Good understanding of Skype for Business Enterprise voice/Teams Direct Routing
• Good understanding in a Hybrid environment (Lync online/sfb online)
• Excellent understanding in Active Directory and MS Exchange
• Understanding LAN, WAN migration and support
• Good understanding of the TCP/IP protocol
• Sonus, Cisco and other voice solution deployment, configuration and support
• Microsoft IIS, SCCM and SSL certificate support, deployment and configuration
• SQL and storage, configuration and support

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
 

Date Posted

Closing Date

AstraZeneca embraces diversity and equality of opportunity.  We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills.  We believe that the more inclusive we are, the better our work will be.  We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics.  We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.