Dynamics of the Role

​Consumer Interactive, Inc. is the consumer subsidiary of TransUnion. We provide the tools, resources and education to help manage their credit health and achieve their financial goals.

How you’ll contribute

• Responsible for Data Correction Request from customers & related monthly reports
• Provide professional services for credit report purchasing with brief explanation of its content
• Handle request from regulators / law enforcement
• Answer consumers’ enquiries and requests with professional manner
• Provide support on any assigned tasks

What you’ll bring

• A Bachelor Degree holder
• With 5 years of work related experience in customer service, preferably in Banking / Credit Industry
• Previous experience in dealing with bankruptcy, IVA would have an advantage
• Proficient in both English and Chinese
• Strictly follow compliance rules and handle customer data with absolute care
• Good Communication Skills and well-organized person
• Be Customer service centric
• Familiar with MS Office applications

Interested candidates, please forward your resume and indicate current and expected salary by click "Apply Now"

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You can also visit our LinkedIN career page at https://www.linkedin.com/company/4310/careers?trk=job_view_topcard_company_image