Continuous Improvement & Quality Manager, LBL Electronics
ABBShanghaiUpdate time: January 2,2020
Job Description

Join ABB and work in a team that is dedicated to creating a future where innovative digital technologies allow greater access to cleaner energy. 

ABB project managers are at the heart of our organisation, meeting and exceeding customer expectations while helping to build a sustainable and profitable future. You will have the opportunity to tackle some of the most innovative and complex engineering projects in the world today.

ABB's Robotics and Discrete Automation business is writing the future of flexible factory and smart machines by providing value-added solutions in robotics, machine and factory automation. Our integrated automation solutions, application expertise across a wide scope of industries and our global presence deliver tangible customer value.

Establish and maintain a Quality and Continuous Improvement(CI) Culture within local ABB, by assuring and controlling Quality with systems, tools and teams to exceed customer expectations while ensuring sustainable operations and focusing on Customer & Quality by deploying a set of CI competencies, utilizing Lean Six Sigma (L6S) as the CI methodology, and creating transparency to monitor progress, within the area of responsibility;
In charge of developing & maintaining the Quality Management System of the local unit and typically Local Business Unit or various close locations and/or Mastering 1-2 BB and multiple GB Projects. All aspects managed in line with ABB Group/Division/BU guidance.

Your responsibilities

  • Works with local management teams to: prevent mistakes and defects in products and avoid problems when delivering solutions or services to customers, provide confidence that ABB and customer quality requirements will be fulfilled, focus on issue prevention rather than just control, establish customer and stakeholder needs/expectations, drive the utilization of process management across the local business to deliver consistent results, minimizing variation and maximizing efficiencies, ensure effective internal controls are in place to verify that processes continue to meet customer and stakeholder requirements. Validates that control plans are applied and effective in mitigating know risk.
  • Ensure the Voice of the Customer is represented within the local business, challenge the management team with customer experience feedback and input to decisions. Enable and coach all employees to evaluate risks, problems and solutions from a customer/stakeholder point of view.
  • Utilize ABB Group aligned systems and tools to assist the Engineering function with Product data and analysis to validate that Products continue to meet operational and customer expectations throughout their lifecycle. Validate APQP plans to assure effective introduction of new products.
  • Deploy and maintain the local Quality Management System to provide the local business with policies, regulations and processes that sufficiently describe the value chain activities. Lead the local management team in the application of an operational approach and system of process management that is continually evaluated for effectiveness.
  • Performs audits and ensures the use of analytics of Quality data from all parts of the operation to identify risks, failures and non-conformances within the local business, its suppliers and customers. Ensures that appropriate corrective and preventive actions are taken, and solutions are managed to closure, deploy and execute the Hub/GPG strategy to continuous improvement and strategy deployment via L6S. Facilitate best practice sharing within your locations. Work directly with key stakeholders in locations to achieve buy-in and execute strategy.
  • Ensure budget and team resources for our customers’ continuous improvement efforts, and stay there until the work can be sustained by their own operation. Customers are required to build up competency and resources to sustain solution. To Support deployment of LBU strategy through effective utilization of CI resources where needed, within the Functional area of expertise.
  • Provide organization-wide visibility of the current portfolio of continuous improvement efforts; track via metrics/KPIs progress and value from these efforts in order to help decision makers allocate resources and recognize success, with special focus on operational cost reduction. To work effectively with other CI leaders to standardize processes and develop best practices.
  • Drive cultural transformation within the scope of responsibility, with a hands-on (´Gemba´) approach. Understands and promotes behavioral change to continuously improve function performance through programs and initiatives.
  • Enables, with the support of HR, that the local Quality team is sustainably staffed, developed and directed in line with ABB Group QO guidance to provide support and leadership for the Quality activities that support the local business.

Your background

  • Must have a bachelor’s degree in Engineering;
  • 5+ years of experience in Quality Department with hands on experience in solving quality issues with systematic problem-solving skills
  • Good at both verbal and written English
  • Good teamwork spirit and willing to take high work pressure, and responsibility to solve the problem;
  • Proactive, Good communicator, Flexible, Self-motivated, positive & continuous, learning attitude;
  • Good knowledge of quality methods and tools and Lean Six Sigma knowledge is a must.

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