AstraZeneca is a global, innovation-driven biopharmaceutical business that focuses on the discovery, development and commercialization of prescription medicines for some of the world's most serious diseases. At AstraZeneca, we're proud to have a unique workplace culture that encourages innovation and collaboration. Here, employees are empowered to express diverse perspectives - and are made to feel valued, energized and rewarded for their ideas and creativity.

The Customer Enablement Contract Specialist is a member of the Customer Enablement team within the GBS – Global Assurance & Reporting Services business unit, and is responsible for managing technical aspects of systems, tools and processes related to external funding (e.g., medical education grants, sponsorships, donations and contributions) and/or external expert contract-to-pay requests.  The Contract Specialist will be responsible for ensuring accurate and compliant processing of requests in accordance with policies, procedures, regulations and transparency/disclosure reporting requirements.  The role will also be responsible for providing purchasing support related to management of associated payments.

A successful candidate will conduct operational tasks to ensure accuracy and completeness of requirements and will provide guidance to customers, management, and peers. 

Major Responsibilities:

• Review and ensure completeness of incoming external funding and/or EE contract-to-pay applications/requests Coordinate triaging of requests to appropriate reviewer and business area.

• Provide guidance to ensure appropriate approvals are acquired and retained.

• Perform preliminary reviews to ensure AZ does not contract with any individual or entity that is debarred, excluded or restricted for any other reason to do business with AZ.

• Ensure timely receipt and coordinate the request of changes /executed LOAs/contracts prior to the program start date

• Responsible for capturing the data elements to ensure adherence to physician payment reporting requirements and country requirements.

• Ensure accurate and timely distribution of payments and collaborate with Accounts Payable to resolve payment related issues.

• Monitor and support the day-to-day processing functions including issue handling, communications, and resolution.

• Collaborate with internal partners to mitigate compliance risks associated with assigned activities: maintain all documentation in files within the system.

• Assists in determination on completeness and accuracy of records and maintenance of up-to-date documentation to support risk mitigation efforts.

• Works with vendors (external specialist) to ensure timely and accurate invoicing standards.

• Consult and intensify compliance, legal or regulatory matters

Minimum Requirements

• Candidates must have a Bachelor’s Degree and technical/systems experience and skills (e.g., ERP, SAP, Excel, SharePoint, etc.).

• Minimum three to five (3-5) years of working experience and preferable in pharmaceutical industry background.

• Ability to quickly learn and prioritize multiple priorities.

• Ability to work independently and adjust workload as business needs require.

• Strong attention to detail and strong interpersonal skills.

• Excellent written and verbal communications skills in English languages.

• Experience working with cross-functional teams and demonstrated ability to partner effectively with others.

• Familiar with finance, auditing, quality assurance/control, and/or risk management.

• Minimum business travel for initial project transition and working on flexible hours (if require).

AstraZeneca is an equal opportunity employer. AstraZeneca will consider all qualified applicants for employment without discrimination on grounds of disability, sex or sexual orientation, pregnancy or maternity leave status, race or national or ethnic origin, age, religion or belief, gender identity or re-assignment, marital or civil partnership status, protected veteran status (if applicable) or any other characteristic protected by law. AstraZeneca only employs individuals with the right to work in the country/ies where the role is advertised.

Date Posted

Closing Date

AstraZeneca embraces diversity and equality of opportunity.  We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills.  We believe that the more inclusive we are, the better our work will be.  We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics.  We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.