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OBJECTIVE:
To ensure that AIA Vietnam internal controls system is effectively maintained
To ensure that all operational risks of the focused functions (Finance, Operation, Product, Marketing) are efficiently and effectively assessed, mitigated
To ensure that an effective control environment & risk culture is developed and maintained

Strategy and Planning

• Lead activities to ensure the business establishes an executable program designed for an effective internal control system
• Identify key areas for operational risk management improvement and set up operational risk agenda and ensure the strategic plan for operational risk is delivered

• Lead activities to ensure the provision of suitable risk training and capacity development to embed the requirements of the Group risk management process in all BAU activities and that the 1st line of defense is competent in their risk management duties

Risk Governance

• Facilitate risk workshops with senior management to identify critical risks, assess risk exposures
• Organize Operational risk committee meeting. Prepare appropriate reports for oversight committee and senior management
• Carry out risk-based reviews on critical processes and/or reviews based on thematic risks

Control, Risk identification and Assessment

• Identify trends, themes that indicate emerging operational risks
• Identify and analyze the events that may have caused operational risk losses in other entities in the financial industries, and the implementation of the measures necessary to prevent their occurrence in the AIAV
• Validate and challenge the Risk and control assessment of the first line Risk Owner and Control Owner. Recommend changes to the control to reduce the level of operational risk exposure

Control & Risk Challenge

• Predict the potential operational risks as a result of the new or modification of new products, activities, processes or systems and outsourcing decisions and proactively communicate with business of the risks & recommended controls
• Review business operations processes to ensure that they are updated to reflect changes in business and reasonable mitigation prior to their implementation
• Review Risk Acceptance request to ensure appropriateness before submission to the relevant approving committees and/or persons

Risk Monitoring

• Periodically assess the operational risk profile and ensure it maintains alignment with Group’s risk appetite requirements
• Update risk registers, monitor KRTIs, KRIs
• Advise business on department’s quality control to ensure quality testing and a mechanism for tracking and reporting of actions

Incident & Loss Reporting

• Enforce incident reporting process for an effective risk remediation process including root cause analysis

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