Coordinator, Customer Care
DKSH Hong Kong LimitedAberdeenUpdate time: December 18,2019
Job Description

Job Responsibilities:

  • To perform full chain of order fulfillment from different platforms, including manual or EDI orders.   Order fulfillment including, order processing, status monitor, and/other compliance related follow up action
  • To liaise with internal and external stakeholders on all order related issues
  • To deliver quality service in handling inquiries, order status tracking, complaint at our call centers
  • To record, summarize and support maintenance of our CRM system
  • To support and back up pricing update/maintenance
  • To prepare periodic reports for management review
  • Ad hoc project supports

Job Requirements:

  • Diploma holder and/or above
  • One year working experience in Order Processing / Sales Administration / Customer Services (fresh graduates are welcome)
  • Good interpersonal and business communication skills
  • Team player
  • Good command of English
  • Proficiency in MS Office applications
  • Knowledge in SAP operations will be advantageous
  • Candidate with more experience will be considered as Senior Coordinator
Working Location: Wong Chuk Hang
 

We offer performance bonus and attractive benefits including medical insurance and company shuttle bus services to the right candidate. Interested parties please apply in full resume with current and expected salaries to Human Resources Department , DKSH Hong Kong Limited, 23rd Floor, Tower A, Southmark, 11 Yip Hing Street, Wong Chuk Hang, Hong Kong or by clicking Apply Now

All personal data collected will be used for recruitment purposes only.  Candidates will be contacted within 2 weeks if the background and experience are closely relevant to the job requirement.

 

Drive Growth. Be the Difference. Join DKSH.
 
DKSH’s strength lies in our great diversity of services, industries, clients, products, regions and employees from various nationalities. We are proud of our people: they are the reason we are successful. Our people are the best in the industry. They are passionate about their career growth and about business success. They work as part of an energetic and committed team, positively impacting millions of lives through the products and services we provide.

Join us today if you are ready to “Drive growth. Be the Difference.” With DKSH, you will experience a world of learning and development, own your career and take business responsibility and have a positive impact that touches people’s lives.

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