• Manage system health checks and data backups
• Proactively upgrade and monitor on servers and IT equipment
• Assist and test Disaster Recovery plan annually
• Perform ad-hoc tasks or projects assigned by supervisor
• Helpdesk implementation and management
• Collaborate and work with internal and external sources or vendors
• End user communications of networking, server or other service changes or interruptions
• Maintain IT assets inventory and records
• Maintain high level of technical competence; assist staff in resolving complex technical problems and work with guests to ensure solutions are satisfactory
• Document and provide training to internal users in the basic operation and maintenance of computers and related components
• Provide reports and communication progress to Manager
• Perform related work appropriate to the classification as assigned

Qualifications:

• Diploma / Degree in Computer Science or related disciplines
• 1 years related experience in providing technical support on PC, Servers
• Hands-on experience in IT daily operations support
• Experience in MS Windows Servers, LAN/WAN Infrastructure of the organization
• Good analytical and problem solving skills
• Knowledge in hotel PMS system would be a definite advantage
• Knowledge in VM environment would be a definite advantage
• Well-organized, independent and customer-oriented
• Good in both spoken and written English and Chinese
• Fresh graduates will be considered
• Must have working permit in Hong Kong

Education:

Diploma

Years of experience:

1

Number of positions:

1