Hotel Overview:  

Fairmont Empress is the destination in Victoria, located in the heart of the city overlooking Victoria's sparkling Inner Harbour. The 464 room hotel has completed an exciting $60 million dollar strategic renovation. This transformation has married the original classic details with world class modern touches creating a luxury oasis with unique food and beverage venues celebrating the Pacific North West as well as a rejuvenating Willow Stream Spa.  The hotel has partnered with Forbes to continue to elevate our unique West Coast culture and service to provide individual and authentic guest experiences.

Job Purpose

This position will help coordinate and support the actions of the team in all elements of the Talent Journey.

Reporting Line

This position reports directly to the property’s Director, Talent & Culture.

Key Interactions

Internally

• Property Leaders and Colleagues

Externally

• HR Service Providers
• Candidates
• School Faculty & Students
• Recruitment agents
• Recruitment counterparts in other properties

Primary Responsibilities

Help Maintain the Company Culture

• Promote, live and demonstrate Company Values;
• Ensure that the colleague and the guest are at the center of everything that Talent & Culture does;
• Ensure that all team members feel trusted and valued for their contribution.
• Understand the recruitment needs and process
• Facilitate postings, interviewing and procedures in resignations, promotions and terminations are connected to recruitment
• Maintain turnover stats and reports including annual recruitment plan
• Maintain updated salary matrix

Employer Branding

• Help to coordinate activities for attracting talent;
• Oboarding of new employees
• Assist with maintaining relationships with local schools, colleges and universities;
• Engage in Talent & Culture social media initiatives to promote the property as the best place to work;
• Compile monthly articles for publication in internal communication network.

Recruitment and Selection

• Support the Talent & Culture department to ensure the property has the right colleague in the right role;
• Coordinate the selection and recruitment of Supervisory and Front Line positions to ensure a smooth onboarding experience.
• Facilitate and maintain matrix of internal movements, transfers, retirements, resignations

Induction and Onboarding

• Follow and implement all Company and brand established onboarding procedures which ensure new colleagues feel welcome and all team members are prepared for the new colleagues’ arrival;
• Coordinate Company and brand specific orientation programs and training programs;
• Manage all new hire paperwork and files.

Compliance

• Understand, communicate, implement, and adhere to all Talent & Culture policies & procedures.
• Ensure all required administrative process’ are up to date and deadlines met
• File accuracy of all documentation
• Live and breathe being a brand ambassador to our Colleagues and brand

Reward and Recognition

• Coordinate employee related activities and events.

Administration

• Maintain job descriptions and job specifications relevant with current of skill requirements;
• Maintain accurate, confidential records on employees files;
• Assist with the day to day administration and coordination of all activties within the Talent & Culture Department including: filing, photocopying, collating, mail, courier, phone and fax; typing of correspondence, reports, charts, tables, brochures and other collateral materials; drafting correspondence on own initiative for the approval of the Talent & Culture Director; maintaining a confidential, accurate and organized filing system for employee personnel and disciplinary files;
• Data input and tracking of information into HR Systems (employee action forms, new hire files, status changes, training, benefits, pension, payroll audit trail, etc.).

Health & Wellness

• Support a safe working environment by ensuring local regulations are upheld for workplace health and safety;
• Participate in regular fire drills, evacuations and training on safety and emergency procedures;
• Have a thorough understanding of the AccorHotels crisis procedures and follow these in times of need.

Corporate Social Responsibility

• Maintain data for AccorHotels statistics requirements;
• Coordinate education for talent on key areas of corporate concern including Planet 21,WATCH and the AccorHotels Ethics/Charter;
• Participate in community events.

Critical Competencies

• Diploma in related field;
• Minimum of 1 year of experience in Human Resources role;
• Hotel operation experience is desirable;
• Knowledge of local labor laws and employment law requirements;

• Ability to support a collaborative environment;
• Excellent interpersonal skills with ability to communicate with all levels of colleagues;
• Excellent organization skills, ability to multi-task and maintain confidentiality;
• Multicultural awareness and able to work with people from diverse backgrounds;
• Flexible, able to embrace and respond to change effectively;
• Ability to work independently and has good initiative;
• Self-motivated, energetic, and participative.
• Creative and engaging personality
• Desire to progress in Talent & Culture field
• Advance Excel skills a must

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS