Bring your career aspirations to life with AIA!

This role works closely with the CS Operations Manager to help keep the business operations running smoothly.

Under the Policy Member and Administration setting, he/she shall be responsible in all activities relating to post new business servicing activities.

• New and Renewal Business Processing
• Policy and Member Administration
  • Validates renewal terms and conditions in Compass vs policy digest
  • Evaluates policy changes and/or member movement requests and validates pertinent documentary requirements
  • Updates client/policy information in the system
  • Reconciles current and updated member records
  • Generates Policy Endorsements
  • Generates Renewal/Modal Bills
  • Reconciles over/under premium payments in the system
  • Release Policy Endorsements, Renewal Bills and Certificates of Cover
  • Posts and allocates Premium Payments
  • Handle inquiries
• Other Responsibilities

  Performs other responsibilities and duties periodically assigned by supervisor in order to meet operational and/or other requirements

MINIMUM JOB REQUIREMENTS:

• Education – Graduate of any 4 year Bachelor's Degree
• Experience – At least two (1) year experience in client servicing

Build a career with us as we help our customers and the community live healthier, longer, better lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.