1、 分析新会员资料并与家长沟通,给家长推荐合适的课程及上课时间;
2、 跟踪了解会员上课情况,及时调整开班计划和课程安排,提高会员出席率;
3、 负责所有会员的课程预约、升班、请假等方面的日常工作;
4、 定期对客户进行电话回访,及时解决相关问题。
任职条件:
1、 大专及以上学历,具有教育行业相关工作经历优先;
2、 稳重、细致、耐心、有服务意识,认可早教事业,喜欢孩子
3、 熟练的计算机操作能力,如Word, Excel等;
4、 英文四级以上,具备良好的沟通及协调能力。
Responsibilities:
1. Analyze the data of new members, communicate with parents and recommend the right course and time;
2. Track members’ class, adjust the class plan and course schedule;
3. Responsible for booking class, passing grade, leaving and related tings of all the members;
4. Make the telephone follow up for customers and solve their questions timely.
Requirement:
1. College degree or above, having experience in early education industry is preferred;
2. Steady, careful and patient, strong sense of service, accept early children education, love children;
3. Be familiar with computer, such as word, excel and etc. ;
4. Above CET4, good at communication and coordination.
职能类别: 培训/课程顾问
联系方式
上班地址:西安市雁塔区
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