Eaton’s North American Sales Division is currently seeking a Credit Analyst to join our team. This position is based at our Moon Township, PA location. Position Overview: Analyze customer financial condition and authorize customer credit lines, minimize bad debt risk, maximize accounts receivable collections, assist with order management, provide customer service, reconcile customer statements/billings, participate in process improvement projects, and support other management directives as prescribed. This position will also be in charge of driving resolution of invoice and contractual disputes. Will be responsible for communicating CCFS department and Eaton policies to internal and external customers. Position will provide root cause reporting to the management team. May also support special project initiatives as determined by management. Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each and every day. It’s where bold, bright professionals like you can reach your full potential—and where you can help us reach ours. In this function you will: Assess credit risk and establish/recommends credit limits in accordance with established limits of authority matrix. Negotiate customer discrepancies or disputes to resolution and document root cause. Analyze customer financial statements. Provide financial order management support to control credit exposure, effect timely payment, and minimize risk of customer disputes. Develop relationships with internal and external customers and suppliers and provide customer service support. Follow up with internal and external customers to ensure prompt payment of receivables. Maintain accurate credit files and collection files. Maintain electronic collection notes for each customer account. May be responsible for training new credit team members and others as needed. Document root causes of issues that cause receivable aging. Report findings to management and suggest possible courses of action to remedy. Develop and implement process improvements to reduce or eliminate internal and external errors. Will need to communicate effectively with all internal and external stakeholders. Ensure orders are reviewed and approved in a timely fashion. Obtain approval for release in accordance with established limit of authority matrix. Support deduction resolution efforts of deduction analyst(s) assigned to portfolio. Participate in major department projects and take an active role in cross-functional teams to assist in driving quality improvements, processes, and initiatives. Abide by Robinson-Pattman Act, Fair Debt Collection Practices Act, Cannons of Business Credit Ethics, and Eaton Ethics Policy at all times. Why work at Eaton? We provide benefits that are industry competitive and focused on employee well-being. Listed below are programs that are offered globally, but program availabilities may vary by site. Flexible work options to help balance work/life demands (at participating Eaton sites) Healthcare/retirement savings programs Competitive compensation packages to reward skills and performance Tuition assistance or financial help for ongoing learning and development Health, Dental, Vision & Wellness programs Donation matching (U.S., Canada, Puerto Rico) When we embrace the different ideas, perspectives and backgrounds that make each of us unique, we — as individuals and as a company — are stronger. #LI-BG2 Qualifications Required (Basic) Qualifications: Bachelor degree required from an accredited university. Customer facing experience No relocation benefit is being offered for this position. Only candidates within a 50-mile radius of Moon Township, PA will be considered. Active-Duty Military Service member candidates are exempt from the geographical area limitation. Preferred qualifications: Previous credit and collection experience Position Criteria: Ability to apply basic accounting principles in the interpretation of customer financial statements. Strong business writing and professional communication skills. Strong customer focus and interpersonal skills. Strong ethics, values and the ability to influence and impact others' decision making. Ability to deal with ambiguity and make decisions under supervision. Ability to develop relationships with internal and external customers. Negotiating skills. Professional presence. We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. Eaton also considers qualified applicants regardless of criminal histories, consistent with local laws. To request a disability-related reasonable accommodation to assist you in your job search, application or interview process, please call 412-893-3600 or send an email to: AcccommodationsForApplying@Eaton.com We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. Eaton considers qualified applicants regardless of criminal histories, consistent with local laws. To request a disability-related reasonable accommodation to assist you in your job search, application or interview process, please call 412-893-3600 or send an email to: AccommodationsForApplying@Eaton.com What you will get from us Eaton’s mission is to improve the quality of life and the environment through the use of power management technologies and services. We provide sustainable solutions that help our customers effectively manage electrical, hydraulic and mechanical power – more safely, more efficiently and more reliably. Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each day. It’s where bold, bright professionals like you can reach your full potential—and where you can help us reach ours. Eaton’s 2020 revenues were $17.9 billion, and we sell products to customers in more than 175 countries. We have approximately 85,000 employees. We make work exciting, engaging and meaningful for our employees through our dedication to tackling some of the toughest power management challenges on the planet and by never losing sight of what matters. Our culture is built on a strong commitment to practicing our core values and supporting our employees with the tools they need to succeed. We pledge to always foster a diverse and inclusive environment, including inclusion resource groups that bring together employees who share a common purpose, interest or background. In the past year, our company has received top employment recognition by the Human Rights Campaign and almost fifty percent of our Board of Directors represented diverse groups. When we embrace the different ideas, perspectives and backgrounds that make each of us unique, we — as individuals and as a company — are stronger. We have demonstrated our passion for sustainability with the recent announcement of cutting carbon emissions from the company’s operations by at least 50 percent by 2030. We are ethical, passionate, accountable, efficient, transparent and committed to learning. We are confident we can deliver on our promise to improve the quality of life and the environment because of the attributes that our employees embody. We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. Job: Finance/Accounting Region: North America – US/Puerto Rico Organization: NAS North American Sales Job Level: Individual Contributor Schedule: Full-time Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: Yes – Hybrid Does this position offer relocation?: No Travel: Yes, 10 % of the Time