About Bentley Systems

Bentley Systems (Nasdaq: BSY) is the infrastructure engineering software company. We provide innovative software to advance the world's infrastructure – sustaining both the global economy and environment. Our industry-leading software solutions are used by professionals, and organizations of every size, for the design, construction, and operations of roads and bridges, rail and transit, water and wastewater, public works and utilities, buildings and campuses, mining, and industrial facilities. Our offerings include MicroStation-based applications for modeling and simulation, ProjectWise for project delivery, AssetWise for asset and network performance, Seequent's leading geoprofessional software portfolio, and the iTwin platform for infrastructure digital twins. Bentley Systems employs more than 4,500 colleagues and generates annual revenues of approximately $1 billion in 186 countries.

www.bentley.com

 

 

Bentley Systems is seeking a highly motivated Credit & Collections Analyst to be part of our successful Credit & Collections team to support our financial operations group, which is a key component to Bentley’s overall Operations Organization. If you have good communication skills, are well organized, possess strong communication and numeracy abilities combined with an ability to multitask and hold yourself accountable, then this is the role for you. Accuracy, good comprehension of complex processes and willingness to work under pressure at times are requirements. This is a great opportunity to join a collaborative team and develop your career within a multinational company.

 

Location: This position can be based from a home office with the ability to travel to our Exton, PA corporate headquarters for onboarding and training period.

 

Your Day-to-Day:

• Manage a full portfolio of receivables for assigned accounts in North America
• Achieve quarterly and annual targets related to cash collection, policy reserve, and DSO
• Deliver an extremely high level of user service by providing timely information, resolving disputes, credits, and Cloud Services Subscription statement processing and adjustments
• Deliver exceptional first-line telephone and email support to users and reliably log user interactions in internal CRM system. 
• Use collection module for sending dunning letters, statements, and invoices to users
• Call delinquent accounts for payment info
• Process user payments via Credit Card and handle user refund requests
• Record contact activity and invoice status in SAP
• Escalate payment issues to Management and Account Managers when their intervention or awareness is required

 

What You Bring to The Team:

• 3-5 years of experience in Accounting, Finance, Credit or related experience required
• Proficient in MS Office Suite.
• SAP experience (or other ERP system equivalent in CRM and/or other application modules) desired
• Demonstrated excellent written, verbal & interpersonal communication skills. 

• Team player – strong customer focus.
• A quick learner and attention to detail.
• Creative thinker and strong ability to use initiative.
• Works well within a team environment and brings a positive attitude. 
• Bachelor’s degree in Finance, Accounting or relevant experience preferred.
• Ability and motivation to solve problems

• Requires sitting or standing at will while performing work on a computer (or any other physical requirements). The role requires communication with managers, peers and other colleagues of the company in person, and by utilizing Microsoft Teams chat, calling and meeting functions.
• This role does not require travel

 

What We Offer:

• Tailored and Hands on Training to empower you on your new role.

• A great Team and culture – please see our Recruitment Video.
• An exciting career as an integral part of a world-leading software company providing solutions for architecture, engineering, and construction.
• Competitive Salary and benefits.
• The opportunity to work within a global and diversely international team.
• A supportive and collaborative environment.
• Colleague Recognition Awards.

 

 

 

#LI-LC1

Equal Opportunity Employer

Bentley is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, sex, sexual orientation, gender identity, disability, protected veteran status, religion, national origin, age, or any other protected characteristic.  This commitment extends to all aspects of employment, including, but not limited to, hiring, placement, promotion, compensation, and training. EEO is the Law and EEO is the Law Supplement documents provide additional information about your rights as an applicant under the law.

 Bentley Policy on EEO, Affirmative Action and Pay Transparency Non-Discrimination https://prod-bentleycdn.azureedge.net/-/media/files/documents/careers/bentley-eeoaa-statement-of-policy.pdf?la=en&modified=20211005082651

 Bentley participates in e-Verify / Bentley participa en e-Verify / Right to Work Notice https://prod-bentleycdn.azureedge.net/-/media/files/documents/careers/e-verify-poster.pdf?la=en&modified=20210929150033

 Request an Accommodation

As an Equal Opportunity Employer, Bentley is committed to providing reasonable accommodations to applicants with disabilities. We encourage you to request a reasonable accommodation if you are not able to fully use or access our online application system.   You can make an accommodation request by calling 610-458-5000 or sending us an email at disabilityrequest@bentley.com

 

 

 

Bentley Policy on EEO, Affirmative Action and Pay Transparency Non-Discrimination https://prod-bentleycdn.azureedge.net/-/media/files/documents/careers/bentley-eeoaa-statement-of-policy.pdf?la=en&modified=20211005082651

 

 

Bentley participates in e-Verify / Bentley participa en e-Verify / Right to Work Notice https://prod-bentleycdn.azureedge.net/-/media/files/documents/careers/e-verify-poster.pdf?la=en&modified=20210929150033

 

 

Request an Accommodation

As an Equal Opportunity Employer, Bentley is committed to providing reasonable accommodations to applicants with disabilities. We encourage you to request a reasonable accommodation if you are not able to fully use or access our online application system.   You can make an accommodation request by calling 610-458-5000 or sending us an email at disabilityrequest@bentley.com