Credit Control Analyst – Collection and Disputes

Location: Chengdu, China

Salary: 20,000 – 30,000 Thai Baht



Company Background: Global fortune 500 company with offices and branches all over the world. The company is a world leading business consulting who solves clients’ toughest challenges by providing unmatched services in strategy, consulting, digital, technology and operations. We partner with more than three-quarters of the Fortune Global 500, driving innovation to improve the way the world works and lives. With expertise across more than 40 industries and all business functions, we deliver transformational outcomes for a demanding new digital world.



Responsibilities:

Contact customers via phone/email and initiate collection activities;
Input notes on payment agreements and take follow-up actions;
Re-instate accounts when payment is received;
Determine further collection activities if payment has not been received;
Initiate Collection Agency activities, this includes providing collection data and contact details to the Collection Agency;
Flag invoices that relate to doubtful balances to be written off and input notes why the balance is not collectable (when necessary);
Register, investigate and solve invoice disputes;
Follow escalation routes, adhere to laid-down procedures and proactively identify problem areas and propose likely solutions to Team Leader.


Requirements:

Candidate must possess at least a Bachelor’s Degree;
Required language(s): Thai, Bahasa Indonesia, English;
At least 2 year(s) of working experience in the related field is required for this position;
Relevant AR or finance work experience;
Ability to work under pressure;
Ability to work effectively in a team environment;
Good MS Excel and Word knowledge;
Proficient English reading and writing skills;
Full-Time position(s) available.