Responsibilities

• Telephone calls to follow up Bank & Telecom accounts and arrangement of outstanding balance settlement & billing issue
• Evaluate and motivate the call centre performance result and standard so as to streamline the operation
• Coordinate with internal departments for commitment, feedback, operations flow review and improvement
• Provide training support to the teams and assist in other ad-hoc task assigned

Requirements

• F.5 or above
• 4 years experience in resolving payment, process and execution (Banking / Telecom field preferred but not necessary)
• Strong negotiation and communication skills
• Aggressive and self-initiative to achieve business targets
• Knowledge in MS Office and Chinese Word processing
• Good command of spoken Cantonese and basic English
• Immediate available preferred

We offer:

• 12 Days Annual Leave
• Medical & Dental Scheme
• On-the-job Training
• Year-end Bonus
• Excellent Career Advancement Opportunities
• Collaborative working environment
• Staff Caring Benefit, e.g. Festival Gift, Home-made Chinese Herbal Drinks / Soup

Interested applicants please fax your resume with present & expected salary to HR & Admin Department at 8161-6498 or click “Apply Now” underneath.

For company information, please visit our website: www.goldpartners.com.hk

All information provided by applicants will be kept confidential and used for recruitment purposes only. The company will retain the information collected for a maximum period of 1 year and may refer suitable applicants to other vacancies within the Group.