Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.

Credit Services Associate

Operations - Credit Services

Hang Seng's Operations is a team of experienced banking operations professionals who strive for delivering time-to-market, efficient and world-class processing services to customers, corporations, financial institutions and internal units.

Credit Services supports the processing and credit monitoring of a full range of lending products, including mortgages, overdraft, trade and business loans for Commercial Banking and Global Banking Customers.

We are currently seeking a high caliber professional to join our department as Credit Services Associate .

Principal responsibilities

• Handle and review commercial and / or syndicated loan documentation
• Provide support on loan agency services and operational matters related to loans processing according to operational procedures and service standards to maintain quality assurance of services provider
• Ensure proper execution of credit documents and fulfillment of loan conditions before drawdown
• Liaise with internal and external departments to ensure loan documents are in compliance with the Bank’s policies, guidelines and regulatory requirements
• Support the implementation of projects and business initiatives
• Compile reports for management review
  

Qualifications

Requirements

• University degree in Business Management, Banking, Finance or a related discipline
• Minimum of 6 years' relevant banking experience.
• Good communication, interpersonal and analytical skills
• Proficiency in both English and Chinese
• Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes