Eaton’s North American Sales Division is currently seeking a Credit Supervisor to join our team. This position is based at our Moon Township, PA location. Position Overview: This position is responsible for maximizing profit for Eaton by minimizing the investment of accounts receivable through increased collection efficiency and reduced delinquent receivables. Ensure bad debt losses are maintained at the lowest practical levels through effective monitoring of the financial condition of existing customers. This position will supervise, mentor, and develop a 3 staff of credit personnel for Power Quality Services accounts/customers. Additional responsibilities include analyzing, developing and improving credit & collection processes in order to ensure the most effective corporate-wide control of accounts receivable. Manage, communicate and enforce the corporate credit policies and procedures with credit employees, internal and external customers Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each and every day. It’s where bold, bright professionals like you can reach your full potential—and where you can help us reach ours. In this function you will: Develop, implement, sustain and improve credit and collection processes and procedures on an ongoing basis. Facilitate cross-functional projects in order to improve the order to cash cycle within the Power Quality Division Provide recommendations/communications to divisions/plants, sales, order management/customer service, accounting, operations, and general management on credit goals, objectives, processes & procedures Monitor and reduce financial risk of PQ Services receivable portfolio and advise Eaton management of potential bad debt or collection opportunities in a timely manner Communicate on an ongoing basis with each team member with regards to performance and development opportunities. Perform employee mid-year and annual performance assessments and counsels personnel on development needs Mentor, train, coach, and develop department employees and provide guidance to help increase their performance against goals related to aged receivables, collections efficiency, percent past due. Provide guidance on forecasting and strategies to execute efficient collections of receivables Utilization of GetPaid tools Analyze financial statements and reviews credit reports to support extension of credit and recommends strategies for creative credit solutions. Assist team members with making timely decisions with limited information, while reducing risk to Eaton Conduct both internal and external customer meetings and problem resolution sessions. This includes, but is not limited to, receivables issues, process improvement opportunities, internal cross-functional teams, risk mitigation meetings and human resource related issues Prepare and conduct presentations at marketing/sales meetings, customer meetings, department meetings and training workshops to improve communication and customer relationships internally and externally Develop and drive special projects as business and CCFS needs dictate. Create, coordinate and follow through on these projects Manage and drive cross-functional teams to ensure that we develop positive partnerships with internal customers such as (but not limited to) sales, customer service, accounts receivables and IT Assist with assimilation of new acquisitions into the Eaton Electrical credit processes Ensure CCFS is in compliance with Sarbanes Oxley policies. Review policies annually to ensure accuracy and assist with any audits and/or reviews of our policies Through strategic planning, develop short and long term goals for team and individual employees Why work at Eaton? We provide benefits that are industry competitive and focused on employee well-being. Listed below are programs that are offered globally, but program availabilities may vary by site. Flexible work options to help balance work/life demands (at participating Eaton sites) Healthcare/retirement savings programs Competitive compensation packages to reward skills and performance Tuition assistance or financial help for ongoing learning and development Health, Dental, Vision & Wellness programs Donation matching (U.S., Canada, Puerto Rico) When we embrace the different ideas, perspectives and backgrounds that make each of us unique, we — as individuals and as a company — are stronger. #LI-BG2 Qualifications Required (Basic) Qualifications: Bachelor Degree from an acredited institution Minimum of 5 years of corporate credit and collection experience and/or accounting/financial analyst Minimum of 3 years of supervision experience Financial statement analysis Preferred qualifications: Bachelor Degree in Finance, Business or related from an acredited instiution Knowledge of Dun & Bradstreet credit reports Risk analysis Letter of credit and other export credit security and knowledge Legal and security claim knowledge Order Management and Accounts Receivable Systems' Skills PowerPoint presentation skills Microsoft Office, Internet, and related computer skills Position Criteria: Autonomous decision-making Interact effectively and professionally with business owners and executives Understand the Power Quality Services Division “quote to cash” cycle Significant negotiating skills Effective writing and communication skills Commercial sensitivity, business acumen, and good judgement Customer service skills Ability to build strong relationships Project management skills Eaton considers qualified applicants regardless of criminal histories, consistent with local laws. To request a disability-related reasonable accommodation to assist you in your job search, application or interview process, please call 412-893-3600 or send an email to: AccommodationsForApplying@Eaton.com What you will get from us Eaton’s mission is to improve the quality of life and the environment through the use of power management technologies and services. We provide sustainable solutions that help our customers effectively manage electrical, hydraulic and mechanical power – more safely, more efficiently and more reliably. Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each day. It’s where bold, bright professionals like you can reach your full potential—and where you can help us reach ours. Eaton’s 2020 revenues were $17.9 billion, and we sell products to customers in more than 175 countries. We have approximately 85,000 employees. We make work exciting, engaging and meaningful for our employees through our dedication to tackling some of the toughest power management challenges on the planet and by never losing sight of what matters. Our culture is built on a strong commitment to practicing our core values and supporting our employees with the tools they need to succeed. We pledge to always foster a diverse and inclusive environment, including inclusion resource groups that bring together employees who share a common purpose, interest or background. In the past year, our company has received top employment recognition by the Human Rights Campaign and almost fifty percent of our Board of Directors represented diverse groups. When we embrace the different ideas, perspectives and backgrounds that make each of us unique, we — as individuals and as a company — are stronger. We have demonstrated our passion for sustainability with the recent announcement of cutting carbon emissions from the company’s operations by at least 50 percent by 2030. We are ethical, passionate, accountable, efficient, transparent and committed to learning. We are confident we can deliver on our promise to improve the quality of life and the environment because of the attributes that our employees embody. We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. Job: Finance/Accounting Region: North America – US/Puerto Rico Organization: NAS North American Sales Job Level: Team Leader/Supervisor Schedule: Full-time Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: Yes – Hybrid Does this position offer relocation?: Relocation from within hiring country only Travel: Yes, 25 % of the Time