Abbott Rapid Diagnostics is part of Abbott’s Diagnostics family of businesses, bringing together exceptional teams of experts and industry leading technologies to support diagnostic testing which provides important information for treatment and management of diseases and other conditions.

The position of is within our GBS team located at Bonifacio One Technology Tower, Bonifacio Global City, Taguig.  This role will be responsible for supporting the daily/weekly/monthly activities of the Credit & Collections team. This job description will be reviewed periodically and is subject to change by management.

RESPONSIBILITIES:

• Daily posting of variety of payment types to invoices in SAP. Posting must be completed within deadline. Any unprocessed bank statement should be reported to the C&C team lead.
• Access bank portals, downloading and saving of bank statements and other backup documents pertaining to cash posting.
• Coding of remittance details received on different shared mailboxes
• Reaches out to counterparts for unidentified/unapplied payments and request for posting instruction.
• Posting of collections request – including set off, refunds, corrections, and write offs.
• Perform daily cash reconciliation audit, match daily incoming cash received from the bank vs total cash posted to make sure that all payments are entered and recorded correctly.
• Management of the Monthly Statements/Dunning Process.
• Manage and respond to customer requests for copies of invoices, proof of deliveries and or statements
• Creation of customer disputes through FSCM Dispute Management and assign to customer services and/or Credit & Collections Team
• Prepare communication to customers related to refunds, e-statements, etc.
• Support with Month End activities that includes generation and submission Month-End Reports, generation of Monthly Statements, etc.
• Support with various daily, weekly, and monthly reporting
• Providing Bank with requested information and documentation
• Work with Master Data team to ensure that accurate customer information is maintained in SAP.
• Responsible for making sure any customer account changes are communicated to the relevant owner.
• Monitoring the success of service provided and delivering an excellent customer experience.
• Perform other assigned tasks and duties necessary to support the Credit & Collections Team

BASIC QUALIFICATIONS | EDUCATION:

• Degree holder in the field of accounting, finance, or have relevant experience is required.
• Minimum of 1 year working experience in accounts receivable and payables.
• Must be with SAP experience
• Proficiency in MS Office Applications – Outlook, Excel, PowerPoint and Word.
• Previous experience in cash application, dispute management, billing, and customer service.
• Ability to prioritize and manage multiple responsibilities.
• Experience handling tasks where attention to detail is critical to success

PREFERRED QUALIFICATIONS:

• Previous experience in working with ERP, preferably SAP FI module is preferred but not required.