Eaton’s Fuel and Motion Control division within our Aerospace sector is currently seeking a Credit and Collections Representative to join our team. This position can be based at our Grand Rapids, MI facility, Davenport, IA facility, or our Beachwood, OH facility. Position Overview: The Credit and Collections Representative manages a portfolio of customers averaging 200 customer accounts and $15-$30 million in accounts receivable with regards to receivable collections, order review and release. This will include, but not limited to customers with special terms and conditions. Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each and every day. It’s where bold, bright professionals like you can reach your full potential—and where you can help us reach ours. In this function you will: Negotiate customer disputes to final resolution and document root cause. Suggests process improvements and proposes possible solutions, including, but not limited to reducing terms and improving work process. Analyzes reoccurring issues and take preventative actions when appropriate. Interfaces with internal customers such as sales/marketing, customer service, contracts, shipping and cash application to facilitate payment, resolve discrepancies, and reduce past dues. Retains accurate credit and collection files for audit purposes and to assist in the development of collection strategies. Maintains accurate and applicable collection notes to ensure appropriate follow up. Forecast and communicate the impact of aged receivables to Credit department management team. Actively participate in major departmental projects and leads minor departmental projects to assist in driving quality improvements, processes, and initiatives. Provide financial support to Supply Chain and sales and Marketing personnel to control credit exposure, effect timely payment, and minimize the risk of customer disputes. When we embrace the different ideas, perspectives and backgrounds that make each of us unique, we — as individuals and as a company — are stronger. Qualifications Required (Basic) Qualifications: Bachelor’s Degree from an accredited institution Must be legally authorized to work in the United States without company sponsorship both now and in the future This position requires use of information or access to hardware which is subject to the International Traffic in Arms Regulations (ITAR). All applicants must be U.S. persons within the meaning of ITAR. ITAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e., 'Green Card Holder'), Political Asylee, or Refugee. No relocation benefit is being offered for this position. Only candidates who currently reside within a 50-mile radius of the Grand Rapids MI, Davenport, IA, or Beachwood, OH facilities will be considered. Active-Duty Military Service member candidates are exempt from the geographical area limitation. Preferred qualifications: Proficiency in Excel, Word, PowerPoint, and Outlook Position Criteria: Excellent interpersonal and positive attitude for daily interface with internal and external customers Basic accounting knowledge is needed Excellent analytical skills Successful negotiating skills and sound business judgment Good written and verbal communication skills Strong time management and organizational skills At Eaton, we know that good benefit plans are important to employees and their families. In addition to a competitive base salary, Eaton provides various Health and Welfare benefits as well as Retirement benefits. Click here for more detail: Eaton Benefits at a Glance Eaton considers qualified applicants regardless of criminal histories, consistent with local laws. To request a disability-related reasonable accommodation to assist you in your job search, application or interview process, please call 412-893-3600 or send an email to: AccommodationsForApplying@Eaton.com Eaton is an intelligent power management company dedicated to improving the quality of life and protecting the environment for people everywhere. We are guided by our commitment to do business right, to operate sustainably and to help our customers manage power ─ today and well into the future. By capitalizing on the global growth trends of electrification and digitalization, we’re accelerating the planet’s transition to renewable energy, helping to solve the world’s most urgent power management challenges, and doing what’s best for our stakeholders and all of society. Founded in 1911, Eaton has been listed on the NYSE for nearly a century. We reported revenues of $19.6 billion in 2021 and serve customers in more than 170 countries. Our culture is built on a strong commitment to practicing our core values and supporting our employees with the tools they need to succeed. We have demonstrated our passion for sustainability with the announcement of cutting carbon emissions from the company’s operations by at least 50 percent by 2030. Eaton is committed to having a workforce that is diverse and non-discriminatory at all levels, reflecting the diversity of our customers and the varied environments in which we conduct business around the world. Our success depends on our ability to attract and retain the very best people unlimited by race, color, social or economic status, religion, national origin, marital status, age, disability, veteran status, sexual orientation, gender identity or any protected status. Eaton follows relevant non-discrimination laws and regulations in the countries where we operate. It is the policy of the Company to make all decisions regarding employment, including hiring, compensation, training, promotions, transfers, or lay-offs, based on the principle of equal employment opportunity as defined above. Job: Finance/Accounting Region: North America – US/Puerto Rico Organization: AER Aerospace Group Job Level: Individual Contributor Schedule: Full-time Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: No Does this position offer relocation?: No Travel: Yes, 10 % of the Time