As an Application Engineer, you will be part of a world-class technical team driving integration and adoption of leading-edge technologies by tech giants and notable upstarts alike while supporting the formation of the preeminent SSD business at SK Hynix.

As a SSD Application Engineer (AE) you will have 4 main functions:
(1) Qualify new SSD products into target customer platforms.
(2) Support field team and target customers with demand generation, e.g., sales training, joint end-user visits, customer conferences, etc.
(3) Partner with target customers to architect next gen platforms that align with SSD product roadmap.
(4) Drive product issues to closure as primary point of contact for target customers.

(5) Manage AE Shanghai lab to maximize the efficiency and delivery.

 
Responsibilities include but are not limited to:
- Working with customers to manage SSD qualification requirements, driving technical design-in/-win, and debug hardware, firmware, and other platform-related barriers to adoption.
- Interfacing with customers and internal platform partners to resolve product issues and leverage those learnings to shape future SSD product definition. This customer facing role evangelizes technical benefits of SSDs at the platform level; creates preference for Intel SSDs within the platform; enables customer and end-user adoption of Intel solutions; and supports ecosystem and tools enabling to drive SSD
adoption.
- Executing technical product qualifications
- Creating customer-specific competitive analyses
- Conducting issue debug, information collection and filtering, closely work with division to drive closure.
- Developing and presenting customer specific technical product content
- Advocating technical customer needs to internal stakeholders
- Driving internal teams to deliver to customer expectations
- Working with the sales team to resolve technical questions
- Participate in customers meeting and presentations, acting as technical adviser, consultant, analyst, and program manager for customer technical interactions
- Responding to/supporting customer requests or events as they occur; developing solutions to problems utilizing formal education and judgment. The CAE will work closely with customers and partners to establish strong relationships that deliver results meeting business objectives.
- Ability to summarize technical concepts, create collateral and deliver top-ranked technical training to both small and large audiences of technical domain experts.