Our client is a leader in medical insurance industry.

Requirements:

• Providing exceptional service and be able to address our member’s enquiries effectively
• Make recommendations on member’s needs to improve the quality of customer care standards
• Maintain relationship with our members through courtesy calls to maximize the level of satisfaction
• Provide customer service in response to written enquiries
• You will be working in an energetic and enthusiastic environment with great exposure of diversity

Requirements:

• F.7 or above level qualification
• 1 to 2 years’ relevant experience in a call center environment, preferably healthcare related
• A desire to develop a career in customer service
• Committed to provide a high standard of service to our members
• Excellent communication and listening skills in order to provide exceptional customer service
• Responsibility to take ownership in what you do and enjoy working in a structured environment especially in a customer service nature.
• Experienced Customer Service professional
• Hands on PC skills including Chinese word processing
• Insurance Agent licensing (IIQE Paper 1 , 2) is a plus
  
  

Working Hours: Mon to Fri (0900-1800 or 1000-1900)

For interested parties, please send your resume via 立即申請 or whatsapp 9735 6530 (Ms. Tsang) for more details.