Description
MAIN RESPONSIBILITIES/DUTIES
Scope & Complexity
· Responsible for management of supervisors, customers and/or functional peer group managers
· Works on issues of diverse scope where analysis of situation or data requires evaluation of a variety of factors
· Receives assignments in the form of objectives and determines how to use resources to meet goals
· Adheres to processes and operational policies in selecting methods for obtaining solutions
· Establishes and administers schedules and performance requirements while adhering to budget responsibilities
Leadership and Management
· Accomplishes results through the coordination of activities of a section or department
· Develops methods for achieving results while adhering to cost and staffing responsibilities
· Often must lead efforts among members of a project team
Impact
· Provides guidance to subordinates within the latitude of established company policies and procedures
· Recommends changes to policies and procedures immediately affecting the organization
· Establishes practices which protect against added costs and deviation from organizational short-term goals
QUALIFICATIONS
ACADEMIC BACKGROUND
Normally requires a Bachelor Degree or may have a Master’s Degree from a four-year college or university
EXPERIENCE
Typically has 5-7 years of directly related experience
LANGUAGES
Proficiency in English is desirable for this position.
SKILLS /COMPETENCIES
N/A
SPECIFIC CERTIFICATIONS/SPECIALTIES/COURSEWORK
N/A
SUPERVISORY RESPONSIBILITIES
· Accomplishes results through management of professional individual contributors and/or skilled, support individual contributors
· Provides direction to employees according to established policies and management guidance
· Interaction normally requires the ability to gain cooperation of others, conducting presentations of technical information concerning specific projects or schedules
WORK ENVIRONMENT DEMANDS
While performing the office duties it is required that, the employee is regularly sitting, talking or listening. Often it is expected to use their hands to write, handle, hold or feel.
Extensive use of keyboard and mouse.
The noise level in the work environment is usually moderate.
We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We also respect your privacy. Our Applicant Privacy Policies can be found here: http://jobs.jobvite.com/align-tech/
Get email alerts for the latest"Customer Care Manager jobs in Belen"