Customer Care Officer ($15,500 - $17,500 / 5-Day / Airlines and Tourism)
RecruitFirst LtdNew territories +Update time: January 27,2020
Job Description
If you are passionate in providing a great customer experience in one of HK greatest member service company using channels other than the traditional face-to-face with our customers, such as by phone, and emails, we welcome your application to join our team.
Key Responsibilities:
- Advising on the travel itineraries – be part to create a seamless travel experience impress customer from around the global
- Provide assistance to customers for flights or hotel booking
- Respond to customer inquiries, feedback and compliments
- Impress our members through excellent tele-servicing
Requirements:
- The permanent Hong Kong resident status
- Minimum pass rate in HKCEE/HKDSE English Language; or equivalent
- Proficiency in English (spoken and written), Cantonese and Mandarin is an advantage
- Flexibility to work on shift schedules
Successful applicants will enjoy the following:
- Roster based on a 5-day working week
- World-class training, coaching and support throughout your career
- A safe and collaborative working environment in our Contact Centre
- Comprehensive Insurance Scheme and Medical Coverage
- Staff and family concessional benefits
Interested parties please click APPLY NOW or contact Ms Wong 51170071 / 33900387 to proceed application, only shortlisted candidates will be contacted. Thank you.
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