Customer Care Officer (Airlines & Tourism /$15,500 -$17,500 / 5-Day)
RecruitFirst LtdNew territories +Update time: January 8,2020
Job Description
If you are passionate in providing a great customer experience in one of HK greatest member service company using channels other than the traditional face-to-face with our customers, such as by phone, and emails, we welcome your application to join our team.
Key Responsibilities:
- Advising on the travel itineraries – be part to create a seamless travel experience impress customers from around the global
- Provide assistance to customers for flights or hotel booking
- Respond to customer inquiries, feedback and compliments
- Impress our members through excellent tele-servicing
Requirements:
- The permanent Hong Kong resident status
- Minimum pass rate in HKCEE/HKDSE English Language; or equivalent
- Proficiency in Cantonese (spoken and written), English and Mandarin is an advantage
- Flexibility to work on shift schedules
Successful applicants will enjoy the following:
- Roster based on a 5-day working week with flexible shift patterns
- World-class training, coaching and support throughout your career
- A safe and collaborative working environment in our Contact Centre
- Comprehensive Insurance Scheme and Medical Coverage
- Staff and family concessional benefits
Interested parties please click Apply Now or contact Ms Wong 51170071 / 33900387 to proceed application. Thank you!
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