Main responsibilities

• Delivering excellent customer service via incoming calls and emails
• Handling enquiries regarding to medical claims and company services
• Providing prompt assistance on customers' requests and follow up on outstanding issues

• Secondary education or above with at least 1 year of call centre experience (preferably healthcare related)
• Strong in communication and customer service skills
• Fluency in both spoken English and Mandarin
• Fast learner and desire to develop a career path in healthcare field
• IIQE 1- 2 is an advantage (Not a must)

What you may expect

• 5 Day work week (Mon - Fri)
• General holiday
• Year-end bonus
• Full employee benefits (Medical, medical and dental coverage)
• Clear career path with comprehensive training provided