Customer Care Specialist
美高梅(MGM)MacaoUpdate time: August 18,2019
Job Description

We are proud to offer excellent opportunities for talented individuals to join the roaring team of MGM China.

我們誠邀才華出眾的您,把握美高梅中國事業機會,與金獅再闖另一座高峰。

Job Descriptions:

  • P rovide friendly, personalized service while promoting, booking and confirming reservations for room , transportation, spa and restaurants for all segments (Gaming and Non gaming).
  • Promote return business by expressing the company’s philosophy of hospitality in all customer interactions.
  • Demonstrate a complete working knowledge of all room types, room amenities and general knowledge of MGM, ensuring considerable cross-sales potential between outlets, including all Food and Beverage outlets and Spa.

Job Requirements:

* Room Reservations, Front Desk or customer service experience preferred .

  • High School Graduate or equivalent .

* Excellent language skills in English , Mandarin and Cantonese .

* Must be able to work various shifts including weekends and holidays.

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