岗位职责：

• Review contract terms with customer according to company policies. Prepare documents requested with the contract. Track contract fulfillment process. To ensure the execution of the contract.

  按照公司规定初步审核合同条款、准备合同相关文件、跟踪合同进程，以确保合同顺利执行




• Record and manage all kinds of important sales and correspondence documents which related to sales orders, to avoid the omission of information.

  记录并管理和客户服务订单有关的各类重要的销售往来文件，避免信息的遗漏




• Responsible for daily sales orders processing, according to the established order process to receive & process orders in accordance with customer requirements, verify and complete input into the Salesforce system.

  负责日常销售订单的处理，根据既定的订单处理流程，受理客户订单，核对后完成Salesforce系统录入




• To communicate with US factory regarding to expedite BO request. Follow up purchase order acknowledgements, delivery schedules and weekly shipment etc.

  与美国工厂联系催货，负责跟踪采购订单及每周交货等相关业务




• According to customer / product / service, summarize and analysis of PO / shipment / back Order / booking / revenue, submit relevant reports

  根据客户类型、产品类型、服务类型等，定期对PO / Shipment / Back Order / Booking / Revenue进行汇总和简单分析，提交相关的报告




• Handle or coordinate all kinds of customer requests and daily customer communication.

  日常客户沟通并协调处理客户提出的各项要求




• Fulfill Other duties assigned by Customer Care manager.

  领导交代的其它相关工作

任职要求：

• Bachelor’s degree or above, more than 3 years sales support related working experience, familiar with Salesforce system operation, with good English reading and writing skills.

  本科学历，三年以上销售支持相关工作经验，熟悉并掌握Salesforce系统操作
  

• Good command of English, both spoken and written.

  具备良好的英语读写能力




• Good communication & interpersonal skills, coordination capability and a strong work ethic with a sense of urgency. Motivation, teamwork and can work under pressure

  具备优秀的沟通能力、协调能力和职业素养，工作主动并具备团队合作精神，能够承受一定的工作压力

上班地址：长宁路1193号来福士3号楼1901室