Responsibilities:

• Handle incoming enquiries (e.g. general enquiries, receipts enquiries, information update and retention) via phone and email
• Provide administrative and clerical support (e.g. re-issue receipts, printing & sorting out faxes)
• Collect feedback and handle dissatisfaction
• Handle ad hoc assignments and other duties as required

Requirement:

• Form 5 or above, with CS or call centre experience preferable
• Native in Cantonese, Good command of in English (Oral) and Mandarin
• Attention to details and good communication skills
• Familiar with MS Office applications including Excel and Chinese Word Processing
• Location: Shek Tong Tsui, 3 mins walking from HKU Station
• Working on Monday to Friday from 9:00am to 18:00pm, no shift required

To learn more about Make The Right Call, please visit us at www.maketherightcall.com

MAKE THE RIGHT CALL is an equal opportunity employer and welcome applications from all qualified candidates.  All application will be treated in strict and confidence and used for recruitment purpose only.