Would you like to make a difference to the environment? Do you want to work for a global and ethical company? Join us and help us provide energy-efficient solutions that make a real impact. We make what matters work. To find out more about us check: https://www.youtube.com/watch?v=baa_aiJ4L7E As a Customer Data Administrator your primary purpose is to support the sales and marketing organization in account data management. That includes the day-to-day management of Global Customer Master Data, including (but not limited to) the processing of creation/changes/blocking/unblocking/classification setting, grouping and/or hierarchy setting requests and monitoring data quality. You will be the primary contact for account data for the various (country) sales organizations and marketing teams. Your main responsibilities: 1. Responsible for creating and maintaining account master data in C360 CRM, ERP systems, and TPH within an agreed timeframe (SLA) and defined standards: - Enter account master data in C360 and customer master data in SAP and Oracle based upon documented processes and inputs from Sales, Customer Service, Accounts Receivable, Sales representative and Credit Management. - Maintain (C360 CRM, Oracle, SAP, and TPH) Customer Master database integrity and ensure efficient screening of new customers/current customers. - Review, update, and correct data; delete and or merge duplicate records. - Obtain further information for incomplete documents and hold requestors accountable to customer data standards, policies, and guidelines that don’t meet the requirements. - Push, enter and manage customer classification standards, grouping and hierarchy setting through virtual teams with support of country-/central sales organizations, segment management and marketing teams and product divisions in various systems. - Improve continuously the consistency, integrity and availability of business relevant account data. 2. Develop an understanding of end to end account creation and processes to provide quick and world class experience to our customers. 3. Support the account data validation and review above systems in order to clean-up the existing account data base ensuring adherence for guidelines and standards. 4. Support as part of a global team the development and enhancement of Eaton's central customer master data management initiatives. Qualifications Your experience matters: -Degree in Business Administration or equivalent. -1-3 years’ experience in similar role (e.g. (Master) Data Analyst, Customer Service, Order Management). -Basic ERP skills (Oracle, SAP) - ready to be trained and move to Advanced ERP skills. Additional experience in CRM tools is a plus. -Sound understanding of SAP Master Data objects. -Self-management skills, taking own initiative and influence decisions through others, but also a Team Player. -Attentive to details, innovative with strong prioritization skills, Problem & Conflict solving capacity. -Excellent communication skills in English, both written and verbal. Additional European language (e.g. German or French) a plus, but not essential. What we offer to you: Permanent contract in a fast-growing global company Challenging projects in dynamic collaborative team Flexible working solutions (hybrid, flexible working hours) are implemented across different EMEA locations We make ethics and culture matter – You will enjoy working in supportive and collaborative workplace where ethics and safety are in our DNA We make your perspectives matter - Different points of view are what drive innovation and collaboration, and at Eaton, innovation begins with top-to-bottom diversity. Our senior leadership is made up of individuals from diverse groups to help create an environment where employees feel represented and heard at every level We make your growth matter - We invest in our employees for the long term – not just with salary and benefits, but with ongoing learning and development opportunities made available through Eaton University We make your contributions matter - reliability, safety, efficiency, and sustainability are at the core of our dedication to improving people’s lives and the environment through power management technologies We make your wellbeing matter – We put your health and safety first. Wellness at Eaton is more than a program, it’s about changing the environment by offering the right tools to help empower employees to make that happen We make your voice matter - we value safety and trust. This is a place where you can speak up and be heard. There’s room here for everyone because we believe that every person matters #LI-SO1 Eaton is an intelligent power management company dedicated to improving the quality of life and protecting the environment for people everywhere. We are guided by our commitment to do business right, to operate sustainably and to help our customers manage power ─ today and well into the future. By capitalizing on the global growth trends of electrification and digitalization, we’re accelerating the planet’s transition to renewable energy, helping to solve the world’s most urgent power management challenges, and doing what’s best for our stakeholders and all of society. Founded in 1911, Eaton has been listed on the NYSE for nearly a century. We reported revenues of $19.6 billion in 2021 and serve customers in more than 170 countries. Our culture is built on a strong commitment to practicing our core values and supporting our employees with the tools they need to succeed. We have demonstrated our passion for sustainability with the announcement of cutting carbon emissions from the company’s operations by at least 50 percent by 2030. Eaton is committed to having a workforce that is diverse and non-discriminatory at all levels, reflecting the diversity of our customers and the varied environments in which we conduct business around the world. Our success depends on our ability to attract and retain the very best people unlimited by race, color, social or economic status, religion, national origin, marital status, age, disability, veteran status, sexual orientation, gender identity or any protected status. Eaton follows relevant non-discrimination laws and regulations in the countries where we operate. It is the policy of the Company to make all decisions regarding employment, including hiring, compensation, training, promotions, transfers, or lay-offs, based on the principle of equal employment opportunity as defined above. Job: Marketing Region: Europe, Middle East, Africa Organization: ES EMEA Sales and Marketing Customer Experience Job Level: Individual Contributor Schedule: Full-time Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: Yes – Hybrid Does this position offer relocation?: No Travel: No