Customer Engagement Associate
AmgenSaudi arabia - riyadhUpdate time: March 30,2022
Job Description

Career Category

Sales

Job Description

Responsibilities: 

- Conduct basic training courses that are related to the field force such as selling skills and soft skills for the newly hired and experienced medical representatives. 
- Design and conduct refreshment training for the assigned Med Reps.
- Help training department in conducting a Training Needs Analysis in the assigned zone. 
- Coordinate with the district managers in assessing and evaluating performance level of the Med. Reps. 
- Design, organize and conduct a coaching plan that would target improving the performance level. 
- Follow up with district managers to continue improving performance of the Med. Reps. according to the coaching plan. 
- Regular reporting monthly basis regarding progress of the Med. Reps. 
- Feedback to the training department about the practical implementation and the required changes with the objective of fine-tuning,
- Updating skills training program.
- Ensure that business is conducted according to Policies, Procedures, Standards and Values.


Requirements:

- Bachelor's degree in pharmacy or equivalent.
- Experience to coach a field sales team is a plus.
- 3 years at least experience in pharmaceutical sales.
- Strong leadership skills and the ability to keep those in the team working as a team and ensuring that their morale remains high.
- Adequate technical abilities including Microsoft office applications and good analytical abilities.
- Strong communication skills. Such professionals must be energy
- High Leadership skills, ability to motivate and inspire others, communicate effectively, ability to develop others, and set goals.
- Able to transfer the knowledge in a comprehensive and clear manner.
- Good command of English language.
- Competitive presentation skills.


 

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