Eaton’s Electrical Sector is currently seeking a Customer Order Engineer to join our Engineering team. This position is based at our Edmonton, Alberta facility. Position Overview: The Customer Order Engineer’s primary function will be supporting Eaton Canada’s manufacturing facility in Edmonton, AB in providing timely and accurate engineering drawings, materials information, engineering, pre and post shipment product support (technical, application, etc.) for Marketing, General Sales Force (GSF), Customer Service, Electrical Systems & Services (EESS) and plant manufacturing. They will perform customer order engineering and lead multiple concurrent projects which include new, custom and customized low and medium voltage power distribution products. Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each and every day. It’s where bold, bright professionals like you can reach your full potential and where you can help us reach ours. In this function you will: Manages customer order projects, with moderate level of guidance and direction. Work is reviewed on a regular basis. Reviews incoming orders for scope, application, configuration accuracy and compliance to customer specifications. Resolves non-compliant technical issues. Prepares accurate electrical/mechanical input engineering documents and instructions for preparation of approval, confirmation, construction, manufacturing, and as-built drawings. Efficiently creates own ACAD drawings as required. Creates accurate electrical component bills of material to fulfill order requirements Controls all changes through the change management process. Initiates PCNs and RFIs, as required. Ensures that output documents match customer requirements on assigned projects. Maintains attention to details. Collaborates effectively with team members, supply chain, production, suppliers, management, marketing, sales, EatonCare, field service and customers. Makes and keeps commitments. Operates with a sense of urgency to solve problems. Plans personal schedule and updates own and team milestone progress schedules daily. Maintains commercial and technical accountability for assigned projects. Conducts interim and final product inspections. Leads customer inspection and witness test. Assists the warranty administrator and the engineering field service representative in resolving customer field challenges and issues Provides feedback to Product Manager on new customer needs and applications. Supports and participates in the implementation of corporate initiatives and attainment of department and operations goals. Meets safety, quality, schedule, and financial objectives. Identifies and participates in cost improvements. When we embrace the different ideas, perspectives and backgrounds that make each of us unique, we — as individuals and as a company — are stronger. Qualifications Required (Basic) Qualifications: University degree in Electrical, Mechanical or Physics Engineering. Minimum 3 years of engineering experience in the manufacturing or electrical power distribution assemblies and customer relations. Must be legally eligible to work in Canada without company sponsorship. No relocation provided. Preferred qualifications: Certified Electrical Technologist or Professional Engineering designation. Knowledge in programming and troubleshooting PLC & HMI based systems. Experience working in a manufacturing plant. Lean Six Sigma green or black belt. Position Criteria: Demonstrated competence in using AutoCAD Electrical or other schematic/circuit-drawing software. Understanding of design for manufacturing and lean six sigma principles. Proficiency in using Microsoft Office tools. Self-motivated, energetic and capable of working in a very fast paced environment as part of a team and taking direction. Strong verbal and written communication skills. Strong organizational, interpersonal, analytical and problem solving skills. We provide benefits that are industry competitive and focused on employee well-being. Listed below are programs that are offered globally, but program availabilities may vary by site. Flexible work options to help balance work/life demands (at participating Eaton sites) Healthcare/retirement savings programs Competitive compensation packages to reward skills and performance Tuition assistance or financial help for ongoing learning and development Health, Dental, Vision & Wellness programs Donation matching (U.S., Canada, Puerto Rico) We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. Eaton has in place accessibility policies for accommodating employees with disabilities.  If you are selected for an interview and require accommodations, please let the recruiter or hiring manager know so that we can work to make reasonable adjustments that best suit your needs.   Accessibility information may be found at:  https://www.eaton.com/ca/en-gb/company/policies-and-statements/accessibility.html #LI-CH1 What you will get from us Eaton’s mission is to improve the quality of life and the environment through the use of power management technologies and services. We provide sustainable solutions that help our customers effectively manage electrical, hydraulic and mechanical power – more safely, more efficiently and more reliably. Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each day. It’s where bold, bright professionals like you can reach your full potential—and where you can help us reach ours. Eaton’s 2020 revenues were $17.9 billion, and we sell products to customers in more than 175 countries. We have approximately 85,000 employees. We make work exciting, engaging and meaningful for our employees through our dedication to tackling some of the toughest power management challenges on the planet and by never losing sight of what matters. Our culture is built on a strong commitment to practicing our core values and supporting our employees with the tools they need to succeed. We pledge to always foster a diverse and inclusive environment, including inclusion resource groups that bring together employees who share a common purpose, interest or background. In the past year, our company has received top employment recognition by the Human Rights Campaign and almost fifty percent of our Board of Directors represented diverse groups. When we embrace the different ideas, perspectives and backgrounds that make each of us unique, we — as individuals and as a company — are stronger. We have demonstrated our passion for sustainability with the recent announcement of cutting carbon emissions from the company’s operations by at least 50 percent by 2030. We are ethical, passionate, accountable, efficient, transparent and committed to learning. We are confident we can deliver on our promise to improve the quality of life and the environment because of the attributes that our employees embody. We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. Job: Engineering Region: North America – Canada Organization: ESSG CA Canada Job Level: Individual Contributor Schedule: Full-time Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: No Does this position offer relocation?: No Travel: Yes, 10 % of the Time