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In this role, you have the opportunity to

lead and drive the Centre of excellence for Customer Project Management (PD, IGT and CC). As the functional leader of the CPM leads in the markets there is a focus on defining and driving all initiatives related to Inventory management. The Customer PM Leader will be the bridge between markets, functions and clusters and will ensure reliable delivery per need of our customers ensuring budget and compliance.

You are responsible for

• Together with your BPO CPM team define and built the CPM processes, standard work and tooling. The challenge is to ensure that the CPM teams in markets are adhering towards CPM processes and standards and are using the tools defined.

• Understanding and deploying the full scope for CPM’s across the globe. It’s the responsibility of the CPM’s by means of collaboration with the customer to drive and improve the projects, from pre-sales, planning, site preparation, installation/implementation, until training and handover taking accountability for the time schedule, the scope of the project, the budget and optimizing customer experience during the project.

• Taking full control of Market Inventory ensuring that we drive YOY improvements and manage within agreed annual plan.

• Leading a team which drives improvements on critical metrics, e.g on Market Cycle Time, Customer Satisfaction (NPS), Project costs, Early Involvement (Statement of Work) Site Readiness, Schedule Stability, Data Process Quality, Project Budget Variance, Response Rate, Hot alert, and Certification level.

• Providing leadership to the International Project Managers team (IPM). This team builds, supports and is managing and executing projects for markets and direct export (PMSN BV), cross border, distributors, the International Business Team and global key account management.

• Crafting and defining technical training curriculum for CPM’s with Philips Academy.

You are a part of

The global SCM Markets Systems and Medical Devises organization which is the bridge between business, factories and markets. As we value diversity, we have a multi-functional and diverse team and a lot of resources to support you.

To succeed in this role, you should have the following skills and experience

• University degree in supply chain management or business administration

• At least 10 years of demonstrated experience in Supply Chain management or Market Operations along with proven market and customer experience.

• Shown entrepreneurial and groundbreaking record.

• Strong process orientation, with the ability to grasp complexity and simplify were needed.

• High level of energy and self-propelling

In return, we offer you

An exciting global role in a growing Healthcare business. You can expect challenges in a sophisticated and international environment. You will have plenty of opportunities to further develop your career within our company.

Why should you join Philips?

Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, passionate about improving 3 billion lives a year by delivering innovative solutions across the health continuum . Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways. Learn more by watching this video .

To find out more about what it’s like working for Philips at a personal level, visit the Working at Philips page on our career website, where you can read stories from our employee blog . Once there,you can also learn about our recruitment process , or find answers to some of the frequently asked questions .

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