Company Overview and Values
Why work at Entegris?
Lead. Inspire. Innovate. Define Your Future.
Not everyone who works for a global company shares the same background, experiences and perspectives. We leverage the differences of our employees to bring new ideas to the table. Every employee throughout the company is encouraged to share input on projects and initiatives. Our decision making process is truly a collaborative effort as we realize there are leaders at every level of the organization. We put our values at the core of how we operate as an organization — not just when it’s convenient, but in a lasting and meaningful way. We want the time and energy you spend here to have a positive impact on your life inside and outside of the office.
Entegris is a values-driven culture and our employees rally around our core PACE values:
People
Accountability
Creativity
Excellence
The Role
- Entegris is seeking a Customer Quality Engineer to implement quality assurance program to ensure quality production of products consistent with established standards. This position is located at the Entegris Taiwan.
In this role you will
- Drives continuous improvement of quality, both in product and in process flow.
- Assist Process Change Notification (PCN) process in Taiwan.
- Coordinate regular reviews with customers to understand their complaints on any quality issue of Entegris products, if any. In case of customer complaints, investigates and addresses their complaints accordingly.
- Support customers on any Quality-related initiative, for example Specification review, Control Limit Review and SQC quarterly report reviewing.
- Obtain VOC for NPI process, and communicate VOC with Sales/R&D team internally in order to meet customer requirements.
- Maintain customer document, such as product specification and PCN requests.
Traits we believe make a strong candidate
- Bachelor’s degree (BS or BA) or equivalent in engineering or a technical field
- At least 2 years related experience and/or training in a semiconductor wafer/equipment manufacturing, raw materials supplier and equipment service related field; or equivalent combination of education and experience.
- Experience at product quality control or quality assurance as a IQC/IPQC/OQC engineer or QA engineer.
- Be fluent in English
- Assertiveness to work independently, well organized and process driven.
- Problem Solving- Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Works well in group problem solving situations.
- Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills;
- Team Work - Balances team and individual responsibilities;
- Exhibits objectivity and openness to others' views;
- Gives and welcomes feedback;
- Contributes to building a positive team spirit
Your success will be measured by
- Trust, Integrity and Accountability
- People and Teamwork
- Innovation and Creativity
- Dedicated to Excellence
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