Customer Quality Management Engineer
Western DigitalShanghaiUpdate time: December 22,2021
Job Description

Company Description

Western Digital is a leading company on storage technology. Focusing on breaking edge on 3D NAND flash product and high density HDD. WDC delivers very good working environment and culture to employees.

Job Description

  • Monitor product performance at customers, share the information with internal teams and call for actions when needed.
  • Coordinate the work of cross-functional team to resolve product related issues at customers.
  • Strong knowledge of quality and reliability, driving issue resolution following 8D methodology
  • High level of analytical skills, strong organizational and project management skills.
  • Excellent communication (fluent in Mandarin and English, Japanese is a plus) and presentation skills.
  • Resilient and able to deal with challenging situations.
  • Flexible to meet the demands of the role.
  • Quick learner - can pick up new tools for reporting and analysis.

Qualifications

  • 5+ years of experience in a similar function, computer manufacturing or Electronic manufacturing industry preferred.
  • Bachelor’s degree in Engineering or equivalent combination of professional experience

Additional Information

Western Digital thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.

 

Western Digital is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at [email protected] to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

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