As part of the Customer and Sales Excellence (CSE) Digital Capabilities and Customer Scale team, you will play the lead role in defining business process, governance structure and business information for a broad portfolio of projects and programs under the Customer Scale umbrella - cutting across foundational capabilities, seller enablement and customer experiences.

The Customer Scale Digital Transformation is a multi-year, multi-million dollar investment in key transformation programs across SMG and IT to deliver scale and efficiency enabling future revenue growth goals while holding costs flat.

Be a part of the team and program that will help fuel SMG and Intel future growth, and modernize our customer and seller experiences.

As a successful candidate in this role, you will develop an integrated view of enterprise processes supporting sales, marketing and customer using a repeatable approach, cohesive framework, and available industry standard techniques.

Responsibilities may include but not be limited to:

• Develop a business architecture strategy to support Customer Scale Digital Transformation goals, efficient operations and consistency in business process definition and implementation

• Build and harmonize business and system processes around standards with IT and SMG experts/owners necessary to land and operationalize within Intel business capabilities.

• Applying a structured business architecture approach and methodology, define the set of core and support processes that connect across functional and organizational boundaries to manage business functions Identify core processes and data for customer, seller and partner entities, and develop an integrated view across these areas

• Define shared data across the enterprise needed and generated by these processes, organization and individual role alignment to manage data effectively

• Establish a CSE Center of Excellence to establish and disseminate standard business process development and implementation methodologies using industry best practices

In addition to the qualifications a successful candidate will demonstrate:

• Process adoption with diverse teams to deliver the intended value

• Ability to manage multiple projects in a fast-paced, deadline-driven environment Exceptional communication skills and ability to establish a strong rapport with senior management and business stakeholders Resilience and a Growth Mindset.

• This is an opportunity to help Intel transcend its history of complex internal processes.

• As such, you will be challenged to help stakeholders adopt new ways of working.

• Global cultural orientation and working experience

Qualifications

You must possess the below minimum qualifications to be initially considered for this position. Preferred qualifications are in addition to the minimum requirements and are considered a plus factor in identifying top candidates. This Position is not eligible for Intel immigration sponsorship.

Minimum qualifications:

• Bachelor's degree in Business ,Information Technology or any related discipline or field.

• 5+ years of experience in:

- Process design and implementation, with an emphasis on large-enterprise business process design and engineering, requirements capture, and quality assurance.

-Knowledge of industry-leading models and tools to plan, develop and deploy process within business and IT organizations

Preferred qualifications:

• Master's degree in Sales, Marketing or Information Technology discipline as a plus.

• Business Process Management Certification.

Inside this Business Group

Intel's Sales and Marketing (SMG) organization works with global customers and partners to solve critical business problems with Intel based technology solutions. SMG works across business units to amplify the customer voice and deliver solutions that accelerate their business. We work across numerous industries, including retail, enterprise and government, cloud services and healthcare as examples. The operations team focuses on forecasting, driving alignment with factory production and delivering efficiency tools and our marketing capability drives demand and localized marketing in locations around the globe. Our sales force navigates a complex partner and customer ecosystem while shaping product roadmaps, driving value for our customers, and collaborating to harness emerging technology trends to deliver comprehensive solutions.

Other Locations

US, Arizona, Phoenix;US, California, Folsom;US, California, Santa Clara

Intel strongly encourages employees to be vaccinated against COVID-19. Intel aligns to federal, state, and local laws and as a contractor to the U.S. Government is subject to government mandates that may be issued. Intel policies for COVID-19 including guidance about testing and vaccination are subject to change over time.

Posting Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.

Work Model for this Role

This role will be eligible for our hybrid work model which allows employees to split their time between working on-site at their assigned Intel site and off-site.