Customer Service 客服专员
霍尼韦尔TianjinUpdate time: August 11,2019
Job Description
天津市 滨海新区
工作经验: 3年以上 最低学历: 本科 管理经验: 工作性质: 全职 综合月薪: 5001-10000元 职位类别: 客户服务专员・客户服务助理 年龄要求: 福利待遇: 六险一金|班车|管吃|双休|带薪年假|年底双薪|常白班 职位描述:

工作内容

POSITION OBJECTIVE

Responsible for order process and delivery, report for sales revenue & OTTR analysis, and customer communication.

主要职责

DUTES AND RESPONSIBILITES:

1. Responsible for managing orders and shipments including order entry, order acknowledgment, shipment arrangement, customer service helpdesk control

2. Communicate cross functions to fulfill order delivery on time

3. Complete weekly and monthly related reports including revenue, OTTR, past due, etc.

4. Coordinate customer complaint and special request with other functions to improve customer satisfaction

5. Deal with SAP operation and other necessary system maintain

主要绩效指标

Key Matrix:

1. Factory Sales Revenue

2. On Time To Request

3. Past Due

4. Customer Satisfaction



职位要求:


教育背景/专业技能及工作经验

EDUCATION /PROFESSIONAL KNOWLIDGE AND SKILLS & EXPERIENCE:


1. Minimum of a Bachelor’s degree required

2. Over 3years’ experience in industrial customer service, project management, material planning or purchasing

3. Strong ERP system knowledge

4. Be knowledgeable on industry and logistic

5. Excellent skills and good command on written and oral English

6. Microsoft Office software skills required

7. Have good communication and show leadership on cross function work to reach target

8. Willing to bear the work pressure



霍尼韦尔 联系方式(Contact us):

符合条件者,请通过如下方式递交简历:
发送电子邮件至: HTL.HR@honeywell.com ;

联系电话:Sophie 13602169759

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