Responsibilities

Perform informal and formal needs assessments for each customer to recommend appropriate goods and services

Develop a rapport with customers, demonstrating a friendly and helpful manner to put them at ease

Maintain a neat and clean appearance to represent a positive image of the company and its brand at all times

Participate in training and professional development and put new skills to immediate and meaningful use

Foster a positive and pleasant working relationship with members of the customer service sales team

Familiarize yourself with current information about services and products available for customers

Accurately record customer demographics, sales orders, or other information digitally or in written form