Customer Service
Zhejiang Dongpeng Technology Co., LTDYiwuUpdate time: October 13,2021
Job Description
1. Answer customer calls and emails, and accurately send the mailbox to the corresponding salesperson's mailbox-and in the WeChat business group@corresponding salesperson, if the salesperson's reply is not received in 5 minutes, you need to call reminder; (and make an inquiry Statistical classification)
2. Assist the head of the customer service department to analyze the operation of the platform;
3. Cooperate with the company to communicate with ASI, sage and other platforms by phone or email; (advertising issues, complaints, etc.)
4. Assist the salesperson to communicate with customers before, during and after sales;
5. Provide training for the business department from time to time.
2. Assist the head of the customer service department to analyze the operation of the platform;
3. Cooperate with the company to communicate with ASI, sage and other platforms by phone or email; (advertising issues, complaints, etc.)
4. Assist the salesperson to communicate with customers before, during and after sales;
5. Provide training for the business department from time to time.
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