Actuant Corporation, founded in 1910, is a $1.2B diversified industrial company serving customers from operations in more than 30 countries. The Actuant businesses are leaders in a broad array of niche markets including branded hydraulic tools and solutions; specialized products and services for energy markets and highly engineered position and motion control systems.

Our vision is to provide customers with the mission critical tools, systems and services that enable safe and productive solutions, while earning superior returns for Actuant shareholders. We can only achieve this vision by hiring top talent. Come join a global company that has a motivated, customer-oriented, and continuous improvement focused workforce with huge opportunity for career growth and development.

Actuant trades on the NYSE under the symbol ATU. For further information on Actuant and its businesses, visit the Company’s website at www.actuant.com, or visit the links below:

Our Leadership Team

Fact Sheet

LinkedIn

Job Title: Customer Service

Location: Taicang, China

Job Purpose:

Coordinate the daily customer’s demand internally between sales and operation to achieve delivery on time without customer complains.

Principal Accountabilities:

• Per sales’ or customer’s delivery requirement, coordinate internal dept. to achieve the on time delivery.
• Response for internal order procedures to operation and share service, such as delivery, invoice etc.
• Data maintain in ORACLE and sales report.
• Visit customer regularly and daily communication with customer, to accept customer complain or request as window person and follow up until issue closed.
• Participate project management process, and support sales to follow up new project.
• Follow up sales and marketing plan and perform well to meet/exceed the revenue targets established
• Support sales with stat. of monthly sales, delivery tracking, LEAD update etc.

Job Knowledge, Skills, and Experience:

• Education background/Qualifications:

Junior College degree and above

Working experience:

• A wide experience in customer service area (at least 5 years)
• Customer experience / business fluent manner

Skills:

• Good PC skill, including Micro Office
• English Proficiency Preferred
• Teamwork skills
• Analytical and structured approach
• Team working and cross-functional thinking
• Understand Korean is preferred.
• CV/PC industrial background is preferred
  

If you’re looking for a unique, exciting career with variety and potential for growth, Actuant offers challenges & extraordinary rewards for people on a global scale. Choose opportunity – choose Actuant!

Required Skills

Required Experience