We are XYZ.

XYZ is Asia’s unique articulation of the new wave of indoor cycling, the ‘spinning’ phenomenon that grew out of the cracks of the New York sidewalk and left America and Europe spellbound.

XYZ is a hidden cave designed to escape the intensity of day-to-day life, where you can reset your compass, engage with your sense of purpose and learn all there is to know about your true self.

XYZ is the future of the private healthclub. We set up to change the culture of wellbeing by adding fine measures of creativity and entertainment in order to challenge our perceived limits of energy and intelligence. It is, after all, part of our make-up to better ourselves.

To know more about us, check our webite: www.youarexyz.com, or add our facebook link: https://www.facebook.com/youarexyz
We are currently expanding our Customer Service team and are seeking for a candidate that is passionate and have a love for health and fitness, service-oriented with a positive attitude, hard-working and wants to grow with our brand.

Responsibilities:
Provide high standard customer service and hospitality to clients

Assist the Studio Manager in daily studio tasks

Possess a positive attitude

Ensure a successful class check-in process

Support with the training and coaching of new hires

Maintain product knowledge

Represent the XYZ aesthetic, appearance and culture

Requirements:
At least 3 years customer service experience (candidate with less experience will be considered as entry level);

the ability to prioritize and multi-task;

willing to initiate tasks and perform duties without direction;

excellent communication skills;

outstanding customer service and problem solving skills;

positive, can-do attitude;

friendly and professional phone and email manner;

flexibility to work a non-traditional schedule - MUST HAVE WEEKEND, HOLIDAY AND EARLY MORNING/LATE EVENING AVAILABILITY

We Offer:
Competitive basic salary

Overtime pay

Discretionary year-end bonus

45 working hours per week

12 days annual leave

Medical insurance

Complimentary spin classes and access to other selective fitness studios

Interactive training and development program

Education allowance

Promotion opportunities

Young and Energetic working environment