Customer Service Agent and RA assistant China
英联食品投资有限公司ShanghaiUpdate time: May 21,2019
Job Description
上海市 长宁区

AB Enzymes is a subsidiary of Associated British Foods PLC (UK) and it is a leading company in the enzymes business worldwide. AB Enzymes is one of the world’s oldest and best known Enzyme companies. We offer enzymes for industrial applications worldwide. The products range from food enzymes for baking and beverages to enzymes for animal feed, textile technology and the detergents industry. AB Enzymes’ focus in the biofuel market is in the use of lignocellulosic biomass to produce transport fuels. The Company is represented in more than 50 countries worldwide with headquarters in Darmstadt, Germany. In addition there are also offices located in the US, Singapore, China and Brazil. We are looking for a highly experienced:

If you apply successfully for this job, you will join us at an exciting time. With fantastic growth in recent years, we are now working to ensure that this growth can continue for many years.You will be responsible for:

Effective and efficient assistance to Regional Supply Chain Manager and the Global Head of Regulatory Affairs / New Business Development to ensure smooth Supply Chain, Customer Service and Regulatory Affairs operations.


Key Result Areas (what needs to be achieved)

· Friendly, efficient and effective customer order management for all customer orders received and handled in the region, resulting in satisfied customers and a stronger relationship on an operational level to our customers, suppliers and partners (e.g. customs brokers, freight forwarders etc.) · Effective and efficient Supply Chain operations, which is achieved through effective support being given to the regional Supply Chain Manager, so that he/she can focus on the fulfillment of his/her duties · Business growth in the region, based on the development of stable and trusted relationships and internal operations · Minimal disruptions due to product registration / regulatory reasons; achieved by being in close alignment with the global NBD management and executing a plan to ensure that the correct local product registrations and related documentation is in place · Accelerated approval process for our enzymes, e.g. through the organization of making food enzyme dossiers available in Chinese language (Mandarin) · Knowledge transfer both within the regional team and to/from the global and other regional Supply Chain teams around the world (i.e. maintaining and supporting a friendly, trust-based and effective network for relevant tasks and operations) · Local representation of AB Enzymes in the Chinese market in trade association matters is available, if required

Your required qualifications and key skills:

· Educated to degree level with at least 2-3 years working experience in supply chain / Foreign Trade (import/export) · Fluent in written and spoken English & Chinese · Excellent communication skills (internal + external) · Pro-active, organized, committed, efficient, open minded, careful, honest, friendly, flexible and motivated are the major attributes · Excellent interpersonal skills to work with different countries and cultures. · Very good skills with ERP system (SAP) and good skills with Microsoft applications (MS Office: Excel, Word, PowerPoint, Outlook)

We offer you a challenging and multifaceted employment opportunity with long-term perspective in a fast-growing leading company in the enzyme industry. Our international working environment will offer you the opportunity to further develop yourself personally and professionally. You will find a progressive team-oriented management which supports you through open communication and accessibility. We offer a performance-based compensation and excellent benefits. Do we have your attention? We are looking forward to receiving your application together with your salary expectations online at:


linda.yuan@abenzymes.com


(Address: AB Enzymes Trading (Shanghai) Co., Ltd,

Room 2802,T2 Building,Capitaland Raffles City Changning, No.1189 Changning Road,

Changning District Shanghai, China)




职能类别: 行政专员/助理 客服专员/助理

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上班地址:长宁路1189号长宁来福士广场T2幢29层

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