Oceanwing is the company behind tech brand Anker. Established by a few ex-Googlers in 2009, Anker set out with one goal in mind: to design reliable, affordable and inspiring tech gadgets which we would use ourselves. With a team of more than 400 people in our offices in Changsha, Shenzhen, Tokyo, Silicon Valley and Seattle we think global and act local. Our major markets are the USA, Canada, Western Europe and Japan.
The product portfolio of Anker includes external batteries, peripherals, car chargers, protective accessories for tablets and smartphones and many more exciting consumer electronics. For a more detailed overview, please visit our website: www.anker.com

Job Description
- Help customers to solve product issues via email.
- Provide language and cultural training to the customer service team.
- Recommend product improvements based on customer's feedback.
- Work in a transparent environment with a young and dynamic team and experience China outside the international bubble.

Job Requirements
- Able to understand problems from a customer's perspective.
- Calm and balanced personality with the ability to solve problems directly.
- Bachelor degree. Prior experience in working in a customer service role is a plus.
- Good Chinese language skills. Native English speaker.
Please send your cover letter and CV to us.

What do we offer?
- Free breakfast and lunch, including afternoon tea
- Annual company trip to an international destination + 10 vacation days
- We will support your work (Z) visa application
- International team


Contact us to know more about our company and this position
Please send your cover letter and CV to us.